In Home Care Administrative Assistant, Bremerton

• Purpose of Position

• Human Resources

• Coordinate with homecare supervisors/program manager to recruit caregivers (CGs) as needed, e.g. job fairs, post flyers, advertising, etc.
• Pre-screening CG applications, complete WATCH background check for candidates ready to be interviewed by homecare supervisor;
• Process WATCH, BCCU background checks & Character, Competence, Suitability (CCS)as needed;
• Conduct reference checks; and
• Set up and/or conduct orientation training for new employee(s) and ensure all required documentation is completed and signed by new employee(s) before new hire is available for work.

• Collect and complete personnel file within 1 business day of hire date noting completion date and time;
• Input new employee into ClearCare database within 2 business days of hire;
• Submit required documentation for new employee to payroll specialist at KWA headquarters within 3 business days of hire;
• Maintain current CG personal information address, email, phone, etc. in ClearCare & inform Payroll of address changes;
• Process all terminated personnel files and notify payroll specialist of termination within 3 business days of termination; and
• Maintains CG files and prepares them for audit.

• Schedule required CG trainings with the Training Partnership within time deadlines with proof of documentation in personnel files & ClearCare;
• Keep Supervisor(s) & CGs informed & reminded of training dates;
• Complete CG application for the Prometric testing & Home Care Aide (HCA) certification with the CG;
• Tracks all driver's licenses, ID's, automobile insurances, training certificates & background checks are current for all CGs in both personnel file & ClearCare;
• Assists IHC Supervisor to maintain an updated list of available/substitute CGs; and
• Assists, as needed, to train KWA new hires/office assistants.

• Answers all incoming calls, maintain a record of essential calls & inquiries, connecting callers to the office, department or person requested;
• Responsible for phone service and messages involving the answering service;
• Meets and greets customers, public and KWA staff at the office and escorts them to the appropriate person or persons;
• Responds to clerical needs and assignments as directed;
• Assists in locating and compiling data for reports;
• Operates and cares for commonly used office machines and equipment. Coordinates and documents service calls for all office equipment;
• Maintains, cleans and stocks office kitchen as needed;
• Clean & maintain office by removing trash, cleaning windows and vacuuming office, may also need to pick up trash in parking area, as needed;
• Maintains adequate office and personal protective equipment (PPE) supplies;
• Manage office purchase card per KWA Purchase Card Policy, as needed;
• Represent KWA internally and externally on committees and work groups only as directed by Director of IHC, Regional Manager or supervisor;
• Process & supervise work for any "volunteers" & other service related individuals;
• Attend all required trainings;
• Be familiar with the WAC's, Statement of Work & contract regarding CG & KWA requirements for their particular office; and
• Be familiar with the SEIU bargaining agreement regarding CG requirements.
• Assist to process unemployment & L&I claims:

• Forward unemployment claims to HR within 1 business day of receipt;
• Collect/file all Incident/Accident Reports from homecare supervisor;
• Provide HR with all necessary information needed to process L&I claims within 2 business days of being notified of incident/accident; and
• Assist in work assignments for L&I claimant released to office or CG light duty.
• Audits

• Assists with CT file maintenance and CT file audit preparation, as needed; and
• Familiar with and use the "Monitoring Tool" to prepare CG files for audit.
• Position Requirements and Qualifications

• Satisfactorily pass criminal history & reference checks;
• Must have excellent organizational, interpersonal and communication skills;
• Ability to work independently and cooperatively with others;
• Ability to maintain confidentiality in all assignments;
• Ability to be flexible and perform work under time pressure;
• Ability to manage multiple projects simultaneously;
• Competency in data entry and to operate general office equipment such as multi-line phones, computers, copy and fax machines, etc.;
• Knowledge of records management procedures necessary to assemble and maintain required information;
• Knowledge of principles and procedures for personnel recruitment, selection, training, compensation, supervision and benefits; and
• Proficient in MS Office Suite, e.g. Outlook, Excel, WORD, etc.

• Educational Level -- High School Diploma, GED or foreign equivalent required. Some college preferred.
• Experience Education can be substituted for experience. One year experience in office administration & human resources preferred.
• Working Conditions
• Environmental parameters:
• Ability to work in an office environment; and
• Ability to drive to other locations, as needed.
• Physical demands:
• Type: sedentary work ability to perform administrative duties, typing, filing, bending over to low files, reaching high files;
• Ability to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move an object; and
• Work involves sitting most of the time, but may involve walking, twisting, standing, bending and driving for extended periods of time.
• Work Schedule
• Ability to work 40 hour week, if full-time position, otherwise as part-time position at discretion of the supervisor.
• Aptitude Requirements
• COGNITIVE
• Analytical:
• Ability to apply principles of logical thinking, to define problems;
• Ability to collect data;
• Ability to establish facts and draw valid conclusions;
• Ability to solve practical problems; and
• Ability to interpret a variety of instructions furnished in written, verbal, diagrammatic or schedule form.
• Communication:
• Ability to read, write, speak, understand or communicate in English sufficiently to perform the duties of the position;
• Ability to record and deliver information;
• Ability to speak distinctly and listen carefully in order to communicate effectively on all levels;
• Ability to draft work related documents;
• Ability to log in data and draft data summaries;
• Ability to answer inquiries from homecare workers; and
• Ability to follow rules and policies of the company.
• Administrative Detail:
• Ability to complete forms, record and locate data accurately; and
• Ability to pay close attention to detail and accurately distinguish data.
• MANUAL
• Motor coordination:
• Ability to accurately reach, feel or handle equipment used in daily routine.
• Finger dexterity:
• Ability to pick, pinch or otherwise work with fingers to operate above equipment.
• Manual dexterity:
• Ability to seize, hold, grasp, turn or otherwise work with hands to operate above equipment.
• VISUAL
• Near vision:
• Clarity of vision at 20 inches or less.
• Mid-range vision:
• Clarity of vision at distance of more than 20 inches and less than 20 feet.
• Far-range vision:
• Clarity of vision at 20 feet or more.

Korean Women’s Association