
FunZone Manager
- Casper, WY
- Permanent
- Full-time
- Manage all aspects of staffing, scheduling, and training of FunZone Attendants
- Plan, market, and organize all aspects of group events and parties including managing reservations, contacting guests, and scheduling FunZone Attendants accordingly
- Ensure events and party details are executed accurately and on time
- Merchandising and inventory control of Redemption Center
- Order and manage party supplies and redemption inventory
- Develop and implement post-event and post-party follow up and referral process
- Ensure courteous customer service and respond to guest questions, complaints, and/or requests
- Elevated level of knowledge of FunZone systems and games
- Ensure completion of FunZone game and counter cleaning protocols
- Minimize game downtime by ensuring completion of necessary maintenance and service
- Ensure maintenance of the overall appearance of the FunZone
- Increase FunZone visibility and awareness including a consistent presence on social media outlets
- Develop thorough understanding of the reporting system to ensure FunZone profitability
- Build Community Engagement by partnering with other organizations and businesses
- Strong management and relationship building skills
- Able to work with computers and POS system
- Highly self-motivated. Must have a high sense of urgency in providing an excellent level of service and follow through
- Strong detail orientation with demonstrated proficiency in both planning and execution
- Ability to oversee multiple detailed projects and manage change effectively
- Understanding of general marketing principles including targeting, advertising, pricing, sales process, and contract negotiation
- Excellent oral and written communication skills
- Effective interpersonal skills with the ability to influence and lead others
- Results oriented; ability to prioritize rapidly with strong critical thinking skills and excellent decision-making/analytical skills
- Ability and willingness to work nights and weekends, as needed