General Manager of Safe Tax
Safe Tax LLC
- Winter Haven, FL
- Temporary
- Full-time
- Bonus based on performance
- Competitive salary
- Employee discounts
- Free uniforms
- Opportunity for advancement
- Profit sharing
- Training & development
Position Type: Seasonal (4 - 6 months)
Potential Earnings: $30,000 - $100,000 (based on performance and incentives)About Safe Tax
Safe Tax, a boutique tax preparation chain founded in Orlando, FL in 2013, was built on a mission to serve our clients and community with excellence. Our vision is to empower the community, nurture future entrepreneurs, and turn the daunting task of tax preparation into a stress-free experience. We know that happy clients are our greatest advocates, and we strive to deliver service that inspires them to share their positive experiences with others.Position OverviewWe are seeking a motivated, organized, and results-driven General Manager to lead our team during the fast-paced tax season. In this role, you will oversee daily operations, cultivate a high-performing team, and ensure a seamless client experience. This seasonal position offers a rewarding opportunity to demonstrate your leadership skills, earn competitive pay, and unlock significant bonuses based on your performance.Key Responsibilities
Leadership & Team Management
- Inspire, guide, and manage a dynamic team of tax professionals to achieve their best
- Organize schedules, delegate responsibilities and ensure smooth day-to-day office operations
- Foster a positive and productive work culture that prioritizes collaboration and success.
- Oversee all aspects of office operations, ensuring efficiency and adherence to company standards.
- Identify and resolve workflow challenges quickly and effectively during peak periods.
- Monitor performance metrics and productivity goals.
- Promote a client-first approach to deliver exceptional service and build trust
- Address client inquiries and resolve concerns promptly, maintaining professionalism and care.
- Uphold confidentiality and ensure compliance with all tax-related regulations
- Set and drive team goals, rewarding achievements, and identifying areas for improvement.
- Act as a problem-solver and resource for your team, ensuring everyone has the tools to succeed
- Use insights and feedback to continuously refine processes and improve results.
- Proven leadership experience, ideally in a fast-paced environment (tax preparation experience not required, but is a plus).
- Exceptional organizational skills and the ability to juggle multiple priorities under tight deadlines.
- Strong interpersonal and communication skills for motivating staff and interacting with clients.
- Goal-oriented mindset with a proven track record of meeting and exceeding performance targets.
- Basic familiarity with tax preparation processes is helpful but not required; training will be provided.
- A natural leader who thrives under pressure and brings out the best in others.
- A client-focused attitude with a commitment to delivering top-notch service.
- A problem solver who can adapt quickly to challenges and implement creative solutions.
- A detail-oriented professional who takes pride in operational excellence.
- Competitive Pay: Earn a strong hourly wage plus bonuses and incentives tied to team and personal performance with potential total compensation ranging from $30,000 to $100,000 for the season.
- Seasonal Opportunity: Build skills and make an impact in a flexible 4-6 month role with opportunities for future seasonal re-employment.
- Growth Potential: Enhance your leadership abilities and gain valuable experience.
- Team Environment: Join a supportive and motivated team that values collaboration and success.