Barista
Educational Media Foundation - K-LOVE & Air1
- Franklin, TN
- Permanent
- Full-time
- Proactively influence our culture by demonstrating a positive, energetic influence throughout the ministry. Consistently represent the ministry with integrity through actions, words, and behavior that supports and aligns with our Mission and Values.
- Demonstrate the qualities of a life-time learner in the disciplines relevant to effectively perform job duties by taking personal responsibility for professional development and training.
- Actively participate and contribute to ministry wide initiatives and projects like Pledge Drives, Daily Prayer, All Team Meetings, All Team Celebrations – including activities such as our annual banquet, Food and Fun Day, Summits, Service Projects and others as announced. These are all key components of the ministry, our culture and more fun to do together!
- Support and contribute to ministry endeavors by following employment policies, practices and supporting a safe and healthy work environment. Specifically, follow EMF’s Injury Prevention and Safety program, support and maintain safety standards, and participate in safety training
- Greet customers, identify their needs, and answers questions about menu items.
- Prepare and serve beverages such as coffee, espresso, cappuccino, tea, chai, and similar beverages.
- May prepare and serve limited food items or baked goods like muffins or bagels.
- Record sales, operate a cash register, and follow cash handling policies as required.
- Order, receive, and distribute stock supplies. Ensure customer service stations are stocked with paper products and beverage preparation items.
- Clean and sanitize the work areas, utensils, equipment, dishes, and seating area.
- Stock coffee products, supplies, and merchandise.
- High School Diploma, or relevant training with relevant experience, a plus
- Minimum 1-2 years of customer service and Barista experience.
- Experience with cash management, a plus.
- Possess excellent customer service skills, present self in a friendly, service-oriented manner.
- Ability to work well with others or independently.
- Possess a good memory.
- Ability to work well with hands.
- Knowledge of sanitation regulations, desired.
- A collaborative and flexible style, with strong service mentality. Need to be seen as a team player.
- Able to work well under pressure.
- Excellent interpersonal skills with the ability to develop sincere business/ministry relationships.
- Excellent verbal communication skills.
- Demonstrated commitment to the social sector with a passion for our mission and values.
- Must pass a pre-employment reference screen and background check.
- Proof of legal authorization to work in the United States
- Knows with whom, how, when, and what to communicate. Communication is flavored with grace, respect, and humility. Listens well and willingly receives and applies feedback.
- The ability to relate to others in a way that brings out the best in individuals, groups, and the ministry. This also includes the team members’ insight into others. For example, listening skills, writing skills, and interpersonal skills. For team leaders, the leader has demonstrated the ability to hire and develop people on their team.
- The ability to think and plan strategically and translate that thinking into sustained results. Other areas include team members’ ability to do their job and understand all aspects of their role, their capacity to take charge when it makes sense and to solve problems and resolve issues. For team leaders, this includes the ability to formulate and present goals, manage their budget, see beyond the short term, and envision the longer-term big picture.
- The ability to maintain capacity and openness to God's leading by staying physically, emotionally, and spiritually healthy. Emotional examples of this could include team members flexibility, consistency, adaptability, personal discipline, and ability to manage stress.
- Ability to meet or exceed customer service needs and expectations and provide excellent service in a direct or indirect manner. Ability to effectively transmit and interpret information through appropriate communication with internal and external customers.
- The team members are regularly required to sit; use hands to finger, handle, feel, work keys and locks, and talk and hear. The team member is occasionally required to reach with hands and arms. The team member is occasionally required to stand, walk; climb or balance and stoop, kneel, crouch, or crawl. The team member must occasionally lift and/or move up to 50 pounds.
- The team members are regularly in a typical office environment with adequate light and moderate noise levels. Team members to public interaction in person, over the telephone, and/or via computer is high.