Omaha Client Banking Services Professional
Charles Schwab
- Omaha, NE
- $44,000 per year
- Permanent
- Full-time
- Minimum of 1 year of work experience, which may include unpaid work, volunteer experience, internships, or other roles
- Ability to work in the office up to 75% - 100% of the time, as required
- Outstanding client service skills with the ability to handle approximately 40 – 60 inbound calls per day while demonstrating empathy and problem-solving skills
- Active listening skills along with the ability to engage in open-ended dialogue to gain a thorough understanding of the client’s financial needs
- Dedication to resolving a variety of complex client inquiries both through technology and by working closely with business partners within Schwab to identify efficient and effective methods to meet client goals
- Ability to establish rapport with clients over the phone to create long term relationships with Schwab
- Desire to be part of a supportive and collaborative team
- High attention to detail to adhere to extensive bank policies, procedures, and guidelines
- Drive to learn from a dedicated team manager focused on helping you reach clear performance objectives by providing leadership support and on-the-job learning
- Proven success navigating multiple computer applications