Ticket Checker, Lead
- Enumclaw, WA
- Temporary
- Full-time
Join our team of big mountain adventurers at the largest ski resort in Washington! Here at Crystal, it's more than our work. It's our passion for the guest experience, the outdoors, and the community that bring us together at the end of the tree-lined road. We come from near and far to be up on the mountain because it's an experience you just don't get anywhere else. Events are always on the calendar and friends are always down to play. Work in the beautiful National Forest, neighboring Mt. Rainier, as a premier Ikon Pass destination with a whole lot of stoke to share.JUST LIKE THE TREES, WE ARE GROWING! Apply today to grow your mountain roots with us- whether you are looking to escape the city, expand your skills, or progress in the ski industry, we have a variety of roles for hard-working and enthusiastic team-players. Find your line, join our team!BIG PEAKS, BIGGER PERKSEmployee perks:
- Free Alterra season pass (unlimited, direct to lift at all Alterra resorts)
- + Free Alterra season pass for spouse and dependents 25 & under
- 50% off window ticket price at IKON partner resorts
- Free access to Alterra Mountain destinations during time off
- Free ski-referral letters for employees to use at other mountain resorts during time off
- Free friends & family day-ski vouchers (Periodic allotment)
- Discounts on Ski & Snowboard Lessons
- Discounts on Ski & Snowboard Rentals
- Discounts on Gear Tune-Ups
- Discounts on Food & Beverage
- Discounts at Crystal Mountain Retail shops
- Free Crystal branded swag
- Pro deals on gear with 100s of brands
- Discount Marketplace
- Deals on accessories, auto, electronics, entertainment, fitness, food, home, pet supplies, travel, and more
- Employee-only Night Skiing events
- Employee Housing Available for eligible positions
- Accrued paid time off for eligible positions
- Group health insurance for eligible positions
- 401K benefit and generous match with immediate vesting for all staff members over 18
- Opportunities for growth, advancement, and year-round employment
- Efficiently perform all duties of a Ticket Checker
- Enthusiastically interact with guests at every opportunity and provide customer service
- Set up and break down multiple lift mazes daily
- Lead your team of Ticket Checkers in assigned tasks and projects
- Must be able to adhere to all company and departments policies and procedures and set an example for others to follow
- Assist in training new employees
- Ensure all breaks are completed in accordance with Department of Labor policies
- Responsible for the overall appearance of mazes and staff, as well as auditing supplies and documentation throughout the day
- Assist in physically demanding tasks such as shoveling
- Conduct crowd control in lift lines
- Have a professional appearance and demeanor
- Be respectful to all employees and guests at all times
- Must be dependable and reliable
- Identify and delegate tasks to Ticket Checkers throughout day
- Encourage a safe work environment
- Leadership and/or Ticket Checking Lead experience required
- Ski/Snowboard experience preferred
- Clear and concise verbal and written communication skills
- Excellent customer service skills
- Must be self-motivated and able to maximize use of time and resources
- This position is required to work early mornings, evenings, weekends, holidays, and long hours while in operation.
- Be able to work flexible schedules
- Able to lift, carry, or otherwise move and position a minimum of 30 pounds on an occasional basis.
- Perform repetitive tasks
- Ability to work for extended periods of time standing, bending, reaching, speaking, and sitting on a constant basis.
- Working outside in various extreme cold and changing weather conditions for long periods of time
- An Equal Opportunity Employer