Submeter Service Technician (Charlotte NC Area/Heavy Travel)

• Installs, maintains, tests, troubleshoots, and repairs AMR equipment (Tehama, Inovonics, Next Century, Aclara and Cerenti) in the field to ensure optimum usage and quality.
• Attention to detail and accuracy to record meter data in project management software [MOSS].
• Evaluates plumbing, electric and gas needs and takes appropriate steps for installation of equipment.
• Relies on pre-established guidelines and works independently to perform the functions and duties of the position.
• Troubleshoot network related issues, including routers and phone lines.
• Intermediate competency in the functionality of Building Automation Systems, Smart Grid Electronic and HVAC controls, including software engineering and commissioning tools, DDC controllers and field devices.
• Retrofit large commercial mechanical systems and combine by integrating electronic systems within submetering systems to produce raw meter data to be accurately billed.
• Manages, implements and/or performs technical product support for equipment that has been installed; a system integration specialist.
• Communicate consistently in a clear and concise way, and adapt to client-specific needs by providing options/alternative solutions.
• Organizes data into report formats which can be presented to internal and external clients.
• Maintain good communication with property staff, responding to questions but also passing concerns to your management or internal client service representatives.
• Collect any necessary due diligence from the client, including prior biller information and submeter information (typically needed for a retrofit project).
• Ability to follow all safe work practices including daily testing and inspection of assigned tools and equipment.

• Willingness to travel up to 75% of the time.
• This position may require working outdoors in all-weather environments including rain, snow, extreme cold, or high heat
• Polished professional - someone that loves the technology and works to hone their craft.
• Ability to read low voltage wiring diagrams and controls flow diagrams.
• Good problem resolution and analytical skills (troubleshoot technical issues, communicate, and document solutions to non-technical parties).
• General technical knowledge of commercial HVAC equipment, AHU’s, VAV’s, boilers, chillers and Electrical Smart Grid Panel Board Systems.
• General knowledge of construction, plumbing and electrical work - ideally submetering systems and equipment is beneficial.
• Excellent interpersonal skills, and written/verbal communication skills required.
• Strong organizational skills, and a high level of attention to detail required.
• Ability to work well under pressure in a fast-paced environment dealing with complex issues on an on-going basis required.
• Desired computer skills: MS Office Professional (Access, Excel, and Outlook), TCP/IP, router - networking, RF.

• Health, dental, and vision insurance.
• Retirement savings plan with company match.
• Paid time off and holidays.
• Professional development opportunities.
• Performance-based bonus based on position.

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