Site Reliability Engineer
Booz Allen Hamilton
- Chantilly, VA
- $60,400-137,000 per year
- Permanent
- Full-time
- Experience with implementing, troubleshooting, and maintaining systems while isolating and resolving problems involving the applications, operating system, hardware, communications, or infrastructure
- Experience with hand-off of problem reports to appropriate client leadership
- Experience with providing systems and account administration consistent with system requirements to support remote system service
- Experience with providing support for the escalation and communication of status to agency management and internal customers
- Experience with installing and loading operating systems and application software
- Experience with troubleshooting, maintaining integrity, and configuring network components, including implementing operating systems enhancements to improve reliability and performance
- Ability to support an on-call rotation schedule
- TS/SCI clearance with a polygraph
- HS diploma or GED and 7+ years of experience in IT, Associate's degree and 5+ years of experience in IT, or Bachelor’s degree and 1+ years of experience in IT
- Ability to obtain a Security+ CE, SSCP, CCNA-Security, or GSEC Certification within 6 months of start date
- Experience with supporting a help desk
- Experience with network devices, including firewall administration
- Knowledge of trouble ticketing systems and processes
- Knowledge of government security practices and policies
- Ability to navigate problems quickly and route issues to proper priority
- Ability to work in a fast-paced and collaborative team environment
- Possession of excellent analytical and problem-solving skills
- Security+ CE, SSCP, CCNA-Security, or GSEC Certification
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.
- If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility.
- If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for the specific role.