Medical Coordinator
Bethany Christian Services
- Indianapolis, IN
- Permanent
- Full-time
- Ensure effective operations through selection, training, motivation, evaluation and development of a competent on-site Medical Coordination team as a team lead;
- Formulate treatment authorization request to Point Comfort Underwriters for unaccompanied refugee clients, as needed;
- Serve as the subject matter expert of Point Comfort Underwriters Insurance;
- Develop, recruit, and maintain positive working relationships between contracted providers to include all health providers and related partners;
- Manage and maintain the record-keeping process to ensure there is an effective filing system in which information is forwarded smoothly;
- Ensure documentation and filing compliance with all required forms in accordance with the agency, state licensing, and ORR;
- Effectively train branch locations on documentation compliance in accordance with agency, state licensing expectations, and ORR, as needed;
- Reconcile and address all billing errors to ensure accurate billing with no profit loss;
- Maintain accurate, up-to-date information on foster children in care while meeting DHS, ORR, and Bethany's documentation and reporting requirements;
- Stay abreast of all agency, federal, and state regulatory requirements related to social services;
- Periodically travel to health care provider facilities to build positive working relationships and transport clients;
- Complete other duties as assigned.
- High School Diploma or equivalent;
- A minimum of one (1) year of employment experience in the child welfare field working with children and/or adolescents in a social service setting;
- At least one (1) year of experience working with medical providers, at least two (2) years of experience working with medical providers, strongly preferred;
- Bilingual Spanish/English fluency, preferred;
- Excellent verbal and written communication skills;
- Must have an ability to provide excellent and compassionate customer service;
- Ability to work independently and exercise a high level of confidentiality;
- Must be reliable with time sensitive deadlines and tasks;
- Work well under pressure and adaptable to change;
- Must be able to pass required medical examinations and have the physical ability to fulfill the essential job functions, including physical restraints of a resident;
- Computer and typing skills sufficient to perform essential job functions;
- Must be 21 years old with a valid driver's license with at least 3 years driving experience in the US to operate a vehicle on behalf of Bethany. Must also pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate insurance coverage;
- Pass a criminal history screen, including state and local child protection agency registries;
- Documentation of immunity to vaccine preventable diseases or the willingness to receive vaccination, or seek an exemption;
- Subscription to and integration of the agency Statement of Faith and Mission Statement.