About the RoleAre you a hands-on problem solver who enjoys working with tools and tackling mechanical challenges in the field? We’re looking for a reliable and self-motivated Field Service Technician (FST) to join our growing team. This role involves installing, maintaining, and repairing non-IT healthcare equipment at various client locations, ensuring safety, functionality, and customer satisfaction.This is a non-IT, field-based role—perfect for those with experience in construction, low-voltage installations, light mechanical repair, or similar trades.What You’ll DoEquipment Installation & Field ServiceInstall, troubleshoot, and repair non-networked healthcare equipment at medical and commercial facilitiesUse hand and power tools to install on a variety of surfaces including drywall, tile, and masonryRead and interpret installation diagrams, blueprints, and equipment manualsMaintain clean and organized work areas at all job sitesCustomer & Team CommunicationServe as the primary onsite point of contact for client representativesCommunicate effectively with Field Managers, Team Leads, and clients throughout project executionIdentify and escalate project issues, inventory concerns, or site discrepancies in real timeReporting & DocumentationComplete daily documentation including timecards, expense reports, service notes, and checklistsCapture and upload high-quality photos showing completed work and any noted issuesSubmit sign-off forms and reports using company systemsInventory ManagementVerify delivery and condition of parts and materials at each siteReport missing, damaged, or incorrect inventory before starting installationsReturn unused or damaged units to proper packaging as requiredWhat You BringRequired QualificationsHigh School Diploma or GED1+ year experience in a field service, maintenance, or hands-on trade roleProficient with standard hand and power tools (drills, levels, etc.)Comfortable working independently in customer-facing environmentsStrong communication skills—both verbal and writtenWorking knowledge of Microsoft Office (Word, Excel, Outlook)Preferred ExperienceBackground in construction, low-voltage systems, plumbing, or general maintenanceFamiliarity with reading blueprints or installation guidesPrior experience working in healthcare or regulated environmentsKey Attributes for SuccessYou enjoy being on the move and working with your handsYou’re detail-oriented and take pride in doing the job right the first timeYou’re calm under pressure and capable of solving problems independentlyYou communicate clearly and professionally with teammates and clients alikeAdditional InformationThis is a non-IT role; it does not involve computer systems, software, or networkingOccasional overnight travel may be required depending on project locationAll tools, training materials, and support are provided by the companyWhy Join Us?Supportive and safety-focused work environmentOpportunities for career growth and specialized trainingBe part of a company that values craftsmanship, accountability, and professionalismApply NowIf you're ready to take the next step in your career and work in a role where your skills truly make an impact, we’d love to hear from you.Let me know if you'd like a Word doc or PDF version, or if you want help customizing this for a job board or internal posting.Powered by JazzHR
