
Workplace Solutions Relationship Manager (Hybrid-- New River Valley Roanoke, Piedmont, Greater Charlottesville)
- Roanoke, VA Charlottesville, VA
- Permanent
- Full-time
- Prospect and sell Workplace Solutions program to sourced companies within assigned territory.
- Coordinate with enrolled companies, Commercial RMs and/or local branches to schedule consumer account opening events (a/k/a "onsites").
- Conduct financial education seminars, webinars, and activities with enrolled participants and prospects. Through each employer contact, assess needs of employees to ensure the financial education seminar roadmap matches need.
- Develop strong partnerships with line of business leaders to gain their active support in sourcing WS company prospects and partnering on financial education seminars.
- Develop and manage a pipeline of WS company prospects through business development efforts (prospecting, cold calling, referrals, business partners, centers of influence, personal network).
- Partner with Consumer Talent Development team to provide training to assigned branches on WS program, sales effectiveness/techniques, and presentation skills. Partner with Regional Consumer Banking Presidents and/or Market Leaders on coaching branch teammates on WS program.
- Provide ongoing outreach relationship management to maximize sales of bank products and services to employees with enrolled companies, providing materials as needed for employers who choose to educate their employees directly on the WS Program.
- Represent the Bank in targeted business or community organizations as well as participate in Bank-sponsored events and maintain a business referral network to advance the bank’s reputation and success.
- Develop and implement sales plans; utilize WS and Bank marketing and collateral materials effectively; monitor WS results reporting and tracking.
- Provide input and feedback to improve WS program; may conduct competitive shops, research, and gather intelligence about similar programs at other financial institutions.
- Manage expenses and travel costs effectively.
- Complete all assigned training in a timely manner (by required completion/due date).
- Participate in meetings as required.
- Other duties as assigned.
- Bachelor’s Degree or equivalent work experience required
- Five plus years of retail banking experience and/or consultative selling and client service
- Significant experience with a Workplace Solutions / Bank at Work program
- Excellent client service skills
- Proven action-oriented leadership skills
- Excellent oral and written communication skills
- Excellent public speaking and presentation skills with large audiences
- Effective negotiation skills with company decision makers
- Ability to exercise sound business judgment
- Proficient computer skills, including applications utilized in presentations
- Ability to handle multiple tasks and busy calendar with attention to details
- Flexible, able to adapt to change
- Ability to travel throughout assigned territory based on business need
- Evening and weekend hours required based on business need