SummaryPatient Business Services is seeking an Assistant Coordinator, Patient Accounts Receivable to assist the AR follow up team with payment reimbursement from payers.Job Duties
Call insurance companies to check the status of a claim.
Accesses payer website for claim status.
Appeals denied claims (sends LOMN and records to the payer for reimbursement).
Sends letter to patients for COB issues.
Requests LOMN from the providers.
Responds to emails/questions from the department.
Documents claim status in Epic.
Completes correspondence.
Expedites and maximizes payment of insurance medical claims by contacting insurance payers and patients by telephone or website.
Assists with inquiries from outside parties regarding account status.
Reviews invoices to verify payments and contractual adjustments.
Resolves all denials and requests for information, including appeals for less complex cases.
Follows up on outstanding accounts and makes proper notations in Epic system and logs.
Performs other job-related duties as assigned.
Minimum Qualifications
High school diploma or GED.
Prior experience working in a medical setting.
Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.
