Sr. Hospitality Associate - Mon - Fri 11am-8pm

• High school diploma or equivalent.
• Minimum of one (1) year Hospitality services experience in a legal, banking or corporate environment or three (3) years of experience in hospitality, restaurant or housekeeping industry
• Able to make independent decisions that conform to business needs and policy.
• Strong interpersonal communication skills required.
• Excellent organizational skills required.
• Must be able to meet deadlines and complete all projects in a timely manner.
• Strong attention to detail is required.
• Must work well in a team environment.
• Professional attire and demeanor required.
• Good written communication skills.
• Good problem solving skills, with the ability and understanding of when to escalate a problem to a supervisory level.
• Ability to work in a fast paced, high energy environment.
• Ability to work on multiple projects simultaneously.
• Ability to operate basic audio/visual equipment.
• Professional telephone demeanor.
• Ability to anticipate client’s needs for meetings and events.
• Must be self-motivated with positive can do attitude.
• Proven customer service skills are required in order to create, maintain and enhance customer relationships.

• * Check conference room and meeting scheduler throughout shift and make note of any changes to ensure meetings are set-up accurately.
• *Set up conference rooms according to client’s request, including audio/visual equipment, food, beverages, utensils, ice, etc.
• * Clean up conference rooms after use and return property to vendors if necessary.
• * Prepare coffee and other beverages in assigned kitchens each morning.
• * Clean up coffee makers in each kitchen in the evening.
• Communicate with supervisor or client on meeting request concerns or deadline issues.
• Maintain inventory of catering supplies and order supplies as needed.
• *Place orders for food and beverages for use during meetings
• Assist in training new hires.
• * Prioritize work flow.
• Assist in process improvement ideas.
• Answer telephone in hospitality center.
• Adhere to Williams Lea Tag policies in addition to client site policies.
• Use equipment and supplies in a cost efficient manner.
• Must be able to lift up to 50 lbs. on a regular basis.
• Provide back-up support to Reception and/or Office Services as needed.

• Position operates at sites with maximum of 24/7 operations. Individual shift requirements will vary by site.
• General work environment is professional.
• Potential hazards are involved in working with hot food and cleaning supplies.
• Must be able to work standing up all or most of the time.
• Ability to work overtime as needed.

• Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)
• 401k Retirement Savings Plan Including Employer Match
• Paid Time Off (PTO)
• Life Insurance
• Paid Parental Leave
• Short-term & Long-term Disability
• Healthcare & Dependent Care Flexible Spending Accounts
• Domestic Partner Coverage
• Commuter Benefits
• Legal Assistance
• Employee Assistance Program (EAP)
• Additional Employee Perks and Discounts

Williams Lea