Guest Services Supervisor ($29.55/hour)

  • Seattle, WA
  • $29.55-30.14 per hour
  • Permanent
  • Full-time
  • 10 hours ago
Description:Join us for an incredible opportunity to be a part of our Guest Services Team as our Guest Services Supervisor at the Hyatt Regency Seattle!As a for twelve years running, it's an award-winning culture where you can bring your whole self to work every day, coupled with benefits that empower you to defy expectations and seek excellence.Supervisors possess strong leadership, communication and relationship skills. They are expected to support Department Heads by developing and assuming basic management responsibilities. This role leads other colleagues by coaching, giving direction and may include training, scheduling, payroll and interviewing responsibilities.Guest Service Supervisors lead colleagues in significant service-providing positions that may include Bell, Concierge, Door, and the Customer Care Center. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. This position requires knowledge of hotel services, local events and venues, and transportation options.The hourly rate for this position is $29.55/hour to $30.14/hour. The starting rate for this position is $29.55/hour. This position also has an established rate for colleagues who have remained in the position for four years or more with Hyatt, which is currently offered at $30.14/hour.As a colleague, we have you covered with awesome benefits and perks!Benefits· Medical insurance for you and your dependents for less than $120 per month, after 30 days of employment· Vision Insurance· Dental Insurance· 401(k) & Retirement Savings Plan (RSP)· Basic Life Insurance· Short Term Disability Insurance· New Child Leave & Adoption Assistance· Paid Time Off
  • Full-Time Colleagues:
  • 10 days (80 hours) earned vacation upon completing 1-4 years of service
  • 15 days (120 hours) earned vacation upon completing 5-9 years of service
  • 20 days (160 hours) earned vacation upon completing 10+ years of service
  • (2) Floating Holidays per year
  • (6) Paid Holidays per year
  • Regular Part-Time Colleagues: Pro-rated vacation hours earned on 1-year anniversary based on average weekly hours worked during the previous 12 months of employment
  • Compassionate Leave
  • Seattle Paid Sick & Safe Time
  • Extended Illness Days – unused sick and safe time in excess of 72 hours converted to Extended Illness Days at the end of each calendar year
Perks· Employee Assistance Program· Free Uniforms and Cleaning of your Uniform· Discounted parking· Discounted Rooms at any participating Hyatt location starting on your first day of employment· Up to 12 complimentary rooms at any participating Hyatt location after 90 days of service· Free colleague meals during shift· Hyatt Colleague discount program· Tuition Reimbursement· ORCA Pass subsidyWhen applying for a position working at a Hyatt hotel, you are pursuing an opportunity to join a culture built on caring and attentive colleagues who have a passion for providing efficient service and creating meaningful experiences. Our values are the guiding principles for our success, giving us the opportunity to open over 1,350 properties worldwide.All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or caste.View our to spend a ‘day in the life’ of a hospitality professional at a full-service hotel.Qualifications:· Previous customer service experience required· Open availability to include evenings, weekends, and holidays.· A true desire to satisfy the needs of others in a fast paced environment.· Refined verbal and written communication skills.· Experience and thorough understanding of guest services.· Ability to stand for long periods of time and walk moderate distances

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