IT Infrastructure Manager

• Leadership, Strategy & Projects

• Manage and mentor the infrastructure team, providing technical guidance, workload prioritization, and professional development.
• Collaborate with managers and cross-functional teams to ensure clear escalation paths and smooth service delivery.
• Lead key infrastructure initiatives, including system upgrades, data center and cloud migrations, and technology modernization projects.
• Define and contribute to the infrastructure roadmap, ensuring alignment with business objectives and emerging technologies.
• Oversee vendor relationships, contracts, and budgets related to infrastructure services.
• Infrastructure Management

• Oversee the design, implementation, and ongoing operations of core infrastructure, including servers, networks, storage, and cloud services.
• Monitor and optimize performance, availability, and capacity across hybrid environments.
• Maintain standardized processes across North American sites to ensure consistent infrastructure operations.
• Security Operations & Compliance

• Oversee vulnerability management processes, including regular scanning, remediation planning, and patching across infrastructure systems.
• Manage and respond to infrastructure-related security alerts and incidents, coordinating with the SOC and other stakeholders as needed.
• Address and remediate audit findings, ensuring infrastructure controls remain compliant with corporate and regulatory standards.
• Resilience & Documentation

• Ensure disaster recovery and business continuity capabilities remain tested and operational.
• Maintain detailed infrastructure documentation including architecture diagrams, SOPs, and asset inventories.

• 5+ years of progressive IT infrastructure experience, with at least 3 years in a leadership or managerial position.
• Strong technical expertise in:

• Server Environments: Windows (Active Directory, domain services, etc.); familiarity with Unix/Linux appliances a plus
• Networking (LAN, WAN, VPN, firewalls)
• Virtualization (VMware, Hyper-V)
• Cloud platform (Microsoft Azure)
• Storage, backup, and disaster recovery solutions
• Solid understanding of IT security principles and compliance standards.
• Proven success managing cross-site infrastructure projects and distributed teams.
• Excellent communication, analytical, and problem-solving skills, with the ability to influence and lead in a collaborative environment.

• Relevant certifications (e.g., Microsoft Azure) are a strong asset.
• Bachelor's degree in information technology, Computer Science, or a related field, is a plus.

Almo Corporation