Regional Property Manager

• Lead, mentor, and develop site teams, fostering an environment of accountability, continuous learning, and professional growth across multiple supportive housing properties.
• Build a strong culture of collaboration, integrity, and performance among staff, residents, and service providers.
• Identify leadership potential within teams, promoting talent development and career paths.
• In partnership with Talent Acquisition, lead and model highly effective and equitable hiring practices.
• Oversee daily operations of a portfolio of properties, ensuring adherence to standards for affordable housing management.
• Partner with on-site teams to ensure properties meet budgetary and operational goals, including occupancy, rent collection, and expenses.
• Conduct site visits, monitor property conditions, and support continuous improvement initiatives.
• Develop and manage annual budgets and long-term financial plans for assigned properties.
• Analyze and optimize property financial performance, leveraging data-driven decision-making.
• Build and sustain positive, mutually beneficial relationships with residents, ensuring resident needs are met and concerns are addressed with care and responsiveness.
• Engage with community stakeholders to strengthen the company’s presence and impact in the neighborhoods it serves
• Work closely with Asset Management, Compliance, Maintenance, and other teams to ensure effective communication and cohesive strategies.
• Manage teams across several properties to ensure smooth operations, provide coaching, training, hiring and performance management
• Coordinate and participate in the development and implementation of goals, objectives, policies, and priorities for assigned property management programs; identify resource needs; recommend and implement policies and procedures.
• Identify opportunities for improving service delivery methods and procedures; review with appropriate management staff; implement improvements.
• Plan, organize, monitor, and implement programs for property management, maintenance, and resident services including subsidy conversion activity, preventive maintenance programs, capital improvements, and resolution of resident housing concerns and complaints.
• Participate in the development and administration of assigned program budget; forecast additional funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures.
• Prepare, review, train and distribute new or revised regulations affecting operations (PH, PBS8, and TC programs); answer questions regarding established policies, procedures, and regulations.
• Assure inspections on housing units and facilities are completed as required to determine repair, maintenance, and refurbishing needs; review reports and discuss preventative maintenance inspection outcomes with staff.
• Review lease compliance and evictions, and complaints; and implement decisions.
• Coordinate programs with those of other divisions and outside agencies and organizations; provide staff assistance to the Assistant Director; prepare and present staff reports and other necessary correspondence.
• Provide continuous availability and support for resident emergency maintenance needs; troubleshoot emergency situations over the phone or dispatch maintenance crew as necessary; document and follow up with service needs.
• Assure portfolios budget for an inventory of maintenance supplies, materials, tools, and equipment needed to maintain the property.
• Perform related duties and responsibilities as required.

• 3-5 years’ experience in property management –affordable housing experience is required.
• Experience with full cycle leasing and managing section 8, section 42 and tax credit properties.
• Knowledge of government subsidy programs.
• Knowledge of fair housing rules and regulations.
• Working knowledge of Microsoft Office Suite, Outlook, and Excel.
• Be able to successfully complete a Kari Koskinen background check before employment.

Tesoro Group