
Field Service Technician
- Poulsbo, WA
- Permanent
- Full-time
- Increase propane sales through door-to-door sales, marketing programs, customer referrals, and telemarketing.
- Grow and maintain current market share through prompt delivery of all products and regular communication with current customer base.
- Make proper recommendations of propane and services to customers and promote CHS products and services.
- Perform propane and equipment installation, repair and delivery work as required by local, state, and federal regulations.Invoice all products and services accurately as they are delivered or sold.
- Assist supervisor in developing marketing programs to attract new business and retain current customers.
- Promptly handle all customer complaints with follow-up ensuring complaint resolution.
- Ensure all daily paperwork is accurate and complete.
- Assist supervisor in increasing departmental efficiency and reducing operational costs.
- Adhere to CHS pricing, credit, inventory and safety policies.
- Promote and enhance CHS's image by supporting and advocating compliance with sales programs, management policies, and operating procedures.
- Support a strong safety culture and follow all safety policies, procedures and regulations. Identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions.
- Perform other responsibilities as needed or assigned.
- Class A or B CDL with hazmat endorsment (or willing to obtain)
- General mechanical knowledge.
- Ability to read, write and communicate in English and understand highway traffic signs and signals
- Excellent customer service skills
- Experience with power tools and other tools needed to complete work related to LP service work
- CETP certifications or ability to obtain
- Ability to work additional hours and be on-call as needed
- Pre-employment screening is based on the job requirements and industry guidelines and may or may not be required for the position. If required, selected candidates must pass pre-employment screenings to include all or a combination of drug, criminal, motor vehicle check, physical requirements and FMSCA Clearinghouse.
- Ability to lift/carry up to 100 lbs, walk, stand, sit, bend, and kneel
- Ability to work in adverse weather conditions