IT Analyst

Akima

  • Alexandria, VA
  • Permanent
  • Full-time
  • 12 days ago
Company Overview:Work Where it MattersRiverTech, an Akima company, is not just another federal professional solutions contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.At RiverTech, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.For our shareholders, RiverTech provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.For our government customers, RiverTech provides innovative solutions to complex engineering and operational challenges and delivers wide-ranging services for mission support, systems engineering, and IT.As a RiverTech employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options. Description:As a RiverTech Software Asset Management Analyst supporting a DoD Contract you will be involved in the management of software acquisition, inventory, compliance, maintenance renewals, life cycle planning and costing. Responsibilities:
  • Facilitate the business’ needs for ongoing technical support and upgrade protection on selected products by ensuring that maintenance, support and upgrade protection renewals are managed/handled/ordered in advance of their expiration.
  • Identify savings opportunities for renewals, software licensing, and services. Follow through with vendors and client’s associates to obtain identified savings.
  • Manage contracts and relationships to maximize value creation and costs for software licensing, maintenance, and service offerings.
  • Collect information for budgeting, software compliance & inventory, contract summaries, and cost comparisons.
  • Enter and maintain information in a database format to address budgeting, software compliance & inventory, contracts, and cost. Assist in the development of reporting to address management requirements to obtain information.
  • Communicate through email, individual interview, group meetings, and presentations to end users, management, developers, and vendors.
  • Respond to requests from end users, managers, developers, and team members for specific IT Software Asset Management data information.
  • Builds Trust: You honor your word by doing what you say you are going to do.
  • Implementation/Execution: You are good at organizing and managing multiple priorities and/or projects by using appropriate methodologies and tools.
  • Innovate: You introduce new ideas and processes which improve performance and productivity.
  • Problem Solving: You are a problem solver with the ability to encourage others in collaborative problem solving. Acting as both a broker and consultant regarding resources, you engage others in problem solving without taking over.
Qualifications:
  • One year of experience in IT Service Management role.
  • Programming/reporting experience a plus.
  • Ticketing and work tracking tools such as Service Now or BMC Remedy
  • Moderate familiarity and prior experience with tools such as, SQL, .NET, AWS, Splunk, Remedy, SharePoint, etc.
  • US Citizen with ability to obtain a Top Secret clearance.
  • Education: High school diploma or GED equivalent. Bachelor of Arts (Preferred).
  • Security+.
  • Certified, Oracle Database Administrator (Preferred)
  • ITIL V4 certified (Preferred)
  • Enterprise Logistic Management System (ELMS) or alike system trained and certified (preferred).
Job ID: 2025-18741 Work Type: On-Site

Akima