Industry Technical Consultant I
- Virginia
- $131,700-197,500 per year
- Permanent
- Full-time
- The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water and healthy environments
- The ability to make an impact with a company that is passionate about your career development
- Paid industry certification and continuous learning opportunities
- Enjoy a flexible, independent work environment
- Comprehensive benefits package starting day 1 of employment – medical, dental, vision, matching 401(k), company paid pension, stock purchase plan, tuition reimbursement and more!
- Gain understanding of best practices for waterborne pathogen risk reduction in domestic water applications
- Collaborate with Environmental Hygiene Services group to develop water safety best practices for utility systems in data centers
- Conduct water system assessments and summarize findings in a technical report
- Support the presentation of key findings and service reports during customer review meetings
- Collaborate with field sales and corporate account teams to support industry-specific or strategic technical sales opportunities.
- Assists sales representatives and Corporate Account Managers in making industry-specific technical/application related sales calls and presentations in specific product and market applications
- Lead problem solving efforts by utilizing various root cause analysis methodologies to resolve application or best practice concerns at customer sites
- Quantify operational savings for efficiency improvement projects
- Collaborate with R&D and Marketing on Innovation projects, from ideation to launch, by completing Phase Gate milestones such as refining value propositions, defining operational savings, creating technical documentation, and educating internal and external stakeholders.
- Lead innovation pilot applications, technical trials and market trials when applicable
- Create, manage, and sustain comprehensive knowledge resources tailored for both associates and customers.
- Facilitate training for associates and customers, sharing your specialized knowledge to foster skill development and proficiency.
- Coach individuals in the organization on processes, applications, technologies, and value documentation
- This position is remote and will primarily support data centers in North America and international locations as needed
- Consult and develop solutions for the Data Center industry
- Up to 50% overnight travel required
- Bachelor’s Degree in Engineering (Mechanical, Chemical, Industrial) or Life Sciences (Biology, Chemistry, Microbiology, etc)
- 7+ years of successful technical implementation, production management, process engineering, technical sales, or field sales support experience
- Familiar with risk evaluation and risk reduction strategies for waterborne pathogens in domestic or utility water systems.
- Strong technical knowledge of facilities operations in a data center or other highly technical field such as semiconductors or pharmaceuticals
- Problem solving mindset and approach, utilizing root cause analysis methodologies
- Strong communication and presentation skills for this customer facing role
- Proficiency in Microsoft Office utilizing Excel, Word, PowerPoint, etc.
- Must have a valid Driver's License and acceptable Motor Vehicle Record
- No immigration sponsorship offered for this role
- Recognized as an expert in industry or technology focus
- Able to manage multiple projects and complete milestones on time and on budget
- Self-motivated, pro-active, result-oriented professional with an ability to work with minimum direction.
- Excellent team orientation, proactivity and sense of urgency in supporting business growth and market leadership through differentiated technology and expertise