Program Manager - Human Capital Support Services
- Washington DC
- Permanent
- Full-time
- Manage and be responsible for all aspects of program performance (i.e., technical, administrative, financial) to ensure timely and effective human capital management services.
- Lead the planning, execution, and oversight of activities, ensuring alignment with and responsiveness to fluctuating client workload.
- Review deliverables to ensure accomplishment of work requirements on time, on budget, and within quality standards.
- Lead approach for recruiting and maintaining critical skill personnel and maintain an environment in which highly skilled and talented people will make long-term commitments to achieving the program mission.
- Develop and maintain effective client communications ensuring understanding of tasks, clarity of expectations, and efficient troubleshooting of challenges as required.
- Supervise a team of recruiters, coordinators, and support staff to meet client human capital requirements.
- Ensure compliance with contractual requirements and quality assurance of delivery.
- B.S. in Business Administration or an associated discipline and at a minimum eight years of related experience in human capital management services, human resource management or transformation services, talent management, etc.; four of which must be in a supervisory role. Masters degree preferred.
- Strong understanding of federal contracting regulations and compliance requirements.
- Demonstrated client relationship management experience.
- Excellent leadership, organizational, and communication skills.
- Ability to manage competing priorities under tight deadlines.
- Strong organizational, leadership, and interpersonal skills.
- Ability to manage multiple concurrent projects with cross-functional teams.
- English language skills required.
- Washington, DC area-based candidates preferred.