
Executive Meeting Manager
- Denver, CO
- Permanent
- Full-time
- Receive and respond to all customer inquiries. Negotiate and capture all profitable Rooms & Catering business.
- Provide marketing collateral to clients and guests; which may include menus, meeting room layout & seating capacity diagrams, and similar.
- Prepare and send requested proposals and contracts to designated potential clients.
- Coordinate all details pertaining to room lists, include room types, shared rooms, room locations, handicap-accessible rooms, room billing, etc.
- Educate Event Planners on hotel procedures, such as: meal guarantees, set-up styles, payment terms, available hotel services, etc.
- Coordinate all details to appear on each “Event Order." Details to coordinate may include meeting room set-up specifications, banquet food & beverage items, audio/visual equipment & billing details.
- On a regular basis, distribute final Rooming Lists and Banquet Event Orders to all applicable service staff, including the Banquet Service Staff, the Food Preparation Staff and the Rooms Division.
- Conduct site inspections. Entertain qualified potential clients in accordance with Sage Hospitality policies.
- In a timely, accurate and consistent manner, document and report all sales activities as required.
- Maintain an active list of top accounts to ensure continuous relationship building activities. Top accounts should be contacted, visited and entertained frequently.
- Perform other services and duties as requested. May be called on to host functions and participate in, or conduct sales blitzes, travel and work extended hours to achieve departmental goals.
- “Short Term” booking market ( 2 weeks or less )
- Sell and service On Site Weddings
- generating wedding group revenue
- Solicit, close and contract wedding business using strong negotiating skills and creative selling techniques.
- Develop relationships within the wedding community to expand repeat customer base for future business opportunities
- Attend regular networking events to help build brand awareness
- Partner with the Banquet & Culinary teams in providing a customer experience that exceeds the customers' expectations
- Effectively use sales resources and administrative staff
- Contribute to the health and strength of a dynamic team culture
- Communicate event details and requirements with and provide input to team members to execute catering events effectively
- Monitor client satisfaction scores in staff helpfulness, food quality and overall event while leading by example to exceed brand pillars
- Capture short turn around business
- solicit, negotiate and confirm new and repeat business
- will prepare and execute sales contracts, event orders, group resumes to ensure quality product delivery and customer satisfactions
- Coordinate all details to appear on each "Banquet Event Order." Details to coordinate& service include meeting room set-up needs, banquet food & beverage items, Meeting or Event agenda/timelines, audio/visual equipment needs & billing details
- Exercise excellent communication, presentation, organization, time management and listening skills
- Requires knowledge of the hotel's policies and procedures and the ability to determine course of action based on these guidelines.
- Requires ability to investigate and analyze current activities and/or information involving readily available data and indicating logical conclusions and recommendations.
- Must possess communication skills in terms of the ability to negotiate, convince, sell and influence professionals and/or hotel guests.
- Ability to drive to outside sales calls.
- Excellent comprehension and literacy required to develop marketing plan, create menus and programs, etc.
- Must possess the ability to negotiate, convince, sell and influence professionals and hotel guests.
- Ability to manage extensive amounts of information.
- Knowledge of sales procedures associated with the hotel industry.
- Excellent written skills sufficient to produce sales and marketing communication.
- Excellent spoken and presentation skills
- Considerable ability to listen effectively.
- Ability to work effectively both independently and as a team.
- Flexible schedule: some weekends/holidays and travel are required as needed.
- Sitting 85%, Walking 5%, Standing 5%, bending, kneeling, lifting, climbing 5%Knowledge/Skills
- Must have dexterity/mobility to tour property and attend functions, to climb stairs, and operate basic office equipment.