Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.The Sr. Segment Manager, Advisory Services, will be the go-to partner for our largest and most complex plan sponsors, leading the delivery and expansion of Empower Advisory Group’s advisory and managed account services. This role combines strategic client management with sales execution—driving adoption, presenting to committees, and consulting with internal and external partners. We’re looking for a seasoned relationship-builder who can bring expertise, leadership, and polished communication skills to every interaction.What you will do:Serve as the primary contact and subject matter expert for the participant advisory services program across assigned business segments.Act as a strategic consultant to business lines using the EAG Suite of Advisory Services.Partner with Sales to understand pipeline, identify client opportunities, and develop annual support strategies.Deliver compelling client and committee presentations on fiduciary topics, product updates, and industry trends.Train internal personnel and institutional partners on EAG services.Communicate client and partner needs to EAG leadership, helping to shape priorities and service delivery.Provide standard and custom reporting to clients and partners, including product performance, participant impact, and SLA metrics.Design and execute campaign strategies for product rollouts, annual support, and updates—reporting regularly on outcomes.Negotiate contracts and oversee the implementation and reporting of service-level agreements for large clients.Resolve complex issues and special requests related to Advisory Services in partnership with sales, service, and internal teams.Support EAG business development efforts by contributing to training, demonstrations, and sales presentations.Collaborate with Product Development and project teams on enhancements to EAG services.Lead and develop team members, including hiring, training, coaching, performance management, and productivity oversight.Maintain records, monitor trends, and share insights with leadership.What you will bring:
Degree in business, finance or similar field. Without a degree, an additional four years of directly related work experience is required
10+ years of financial services industry experience, including advisory services operational experience
Management experience preferred.
Series 65 registrations required within corporate-established timelines and FINRA fingerprinting required
Commitment to delivering optimal solutions, in a timely manner, and balancing customer needs with the best interests of the company
Proven experience designing and delivering clear, respectful communications across audiences
What will set you apart:
Exhibit listening, patience, empathy, authenticity, proactivity and perseverance with external and internal customers.
Maintain a positive approach despite challenges, constraints, and/or customer emotions
Build collaborative and cooperative relationships; effectively manages conflict
Find common ground and build trust with co-workers, managers, partners, and customers through demonstration of inclusiveness and appreciation for diverse backgrounds, cultures, thoughts and experiences.
Operate with integrity and communicates respectfully in language, writing, and actions
Listens to others’ perspectives; conscientiously communicates verbally and in writing with attention to clarity, brevity, perceptual tone, and professionalism; refrains from using 'us and them'
Speaks up in front of peers and managers to share conflicting ideas or support a point
***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.***What we offer youWe offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.
Medical, dental, vision and life insurance
Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
Tuition reimbursement up to $5,250/year
Business-casual environment that includes the option to wear jeans
Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
Paid volunteer time — 16 hours per calendar year
Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
Business Resource Groups (BRGs) – BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.
Base Salary Range $94,200.00 - $133,050.00The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.Equal opportunity employer • Drug-free workplaceWe are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.***Job Posting End Date at 12:01 am on: 09-09-2025Want the latest money news and views shaping how we live, work and play? Sign up for Empower’s and check out .
