Director of IoT Engineering

• Provides leadership and vision in the engineering of delivered technology, employees, and direct reports.
• Provides best-in-class design solutions to clients and customers
• Partners with Sales in client facing meetings to develop product offerings that are attractive to customers, while setting proper expectations
• Collaborates with Sales and with clients to obtain and quantify measurable Service Level Agreements (SLAs) to be delivered and adhered to
• Analyzes complex business needs presented by the user community and recommends technical solutions.
• Weighs cost verses client needs to deliver a solution that provides the best margins and ROI possible, while not affecting performance or customer experience
• Manages team and individuals by tracking and directing performance against objectives, creating an atmosphere of trust and collaboration, modeling leadership behaviors and encouraging continuous improvement and innovation
• Performs salary administration and conducts interviews and makes recommendations for new hires, consultants and/or replacement personnel
• Directs and prioritizes the workload of subordinate personnel.
• Oversees application release schedules and software updates and patches.
• Acts as the final escalation point for all external facing clients and customers regarding the technical or engineering concerns within SIMETRY
• Provides the Last Line of Defense (LLOD) support, while maintaining a composure of accountability, to ensure a high level of customer satisfaction
• Oversees vendors and providers to ensure that existing and new service designs meet SLAs and expectations for a secure, robust, and reliable networks
• Guides and visualizes products, setups, and tools to help the SIMETRY be more efficient and profitable
• Approves all changes to global SIMETRY network changes, configuration, and design
• Reviews all designs, code, and unit test plans where applicable.
• Approves all business requirements prior to the technical solution.
• Participates on all hardware and software evaluations and maintains vendor contracts.
• Performs liaison duties between users, operations, and programming personnel in the areas of systems design, modifications or trouble shooting.
• Additional duties, as required
• Some travel is required.

• Widely versed on offerings ranging from Internet Protocol (IP) technologies, LAN/WAN design, RF, cellular boards and chipsets, Private APN's, and cyber security.
• Knowledgeable in best practices, manufacturer recommended configurations and setups
• Able to absorb and understand client needs and networks in real time while transcribing the requirements request
• Able to absorb and understand client engineering needs in real time and recommend best practices
• Able to use consulting skills to advise clients and provide solutions that may not have been considered by other active participants
• Able to troubleshoot advanced problems instantaneously, often with restricted and minimal direct interaction
• Thorough understanding of all network protocols and topologies
• Additional in-depth protocol knowledge at the raw engineering level
• Able to read raw packet captures in order to troubleshoot issues for Clients and Customers, and uphold the highest standards of troubleshooting available
• Able to take over diagnostic functions for a lower tier group and efficiently resolve lingering issues, with minimal backtrack.
• Able to thoroughly understand and troubleshoot with advanced instruments (Spectrum Analyzer, Oscilloscope, Digital Multimeter (DMM), Frequency Counter and Generator, High speed capture device, Logic Analyzer, etc.)
• Proficient at quickly assimilating new protocols or standards and determining their ability to integrate in real time
• Strong working knowledge of cellular technologies, hardware, and related networking designs
• Demonstrates ability to function at a high level with minimal guidance
• Able to build, lead and develop strong teams that achieve high standards of performance
• Able to apply knowledge and skills to create a unified product
• Able to organize and prioritize work demands in a fast-paced environment
• Ability to work independently at customer sites to investigate, diagnose, and resolve problems
• Must have strong interpersonal, verbal, and written communication skills with the ability to communicate effectively and collaboratively across internal and external organizations
• Ability to adapt to new technologies, learn quickly, and shift priorities in an ever-changing and fast-paced environment
• Strong customer service skills with the ability to identify obstacles and address demands
• Ability to maintain professionalism, composure, credibility, and enthusiasm and positively influence others
• Ability to describe technical topics to non-technical audiences

• Engineering degree in relevant field preferred (Electrical, Computer Science)
• 6+ years senior network management, with client facing activities
• 6+ years RF/Cellular based technologies
• 3+ years of experience managing and developing employees
• Strong background in all six: Electronics, Electrical, Automation, Integration and Computer Science, Networking/Interconnectivity

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