
Application Support Analyst- Hybrid
- Audubon, PA
- Contract
- Full-time
Start date: Sep 2025 subject to change
Location: Hybrid in Audubon/ Open to remote
Hourly pay rate: : $35.21 - $47.89 W2** Client is not able to do sponsorship of visa or C2C**Essential Functions
- Provide day-to-day software support for the Cera system
- Maintain Cera access groups for the management teams (ET, SLT, LT, and the Management Team) validating periodically using information provided by HR. This is a vital function for compliance
- Support the testing of Cera system workflows, other solutions developed by system administrators, system updates and upgrades
- Develop and maintain business relationships with customers and leadership to promote user acceptance of Cera
- Provide customer support for Cera with other team members
- Manage Cera system access for new hires, separations, promotions, transfers, etc.
- Build folder locations for departments, managers, and project teams
- Create new Cera access groups for project teams as requested
- Adjust permissions on folders and other content in Cera as requested and approved
- Assist with moving large volumes of content in Cera
- Assist with training users for existing and future system functionality
- Develop communications and training materials as necessary
- Ability to produce high-quality work products with attention to detail
- Ability to communicate and build user guides and work aids
- Ability to troubleshoot and provide technical support
- Experience supporting document managements system such as Content Server, Extended ECM, Documentum, One Drive/SharePoint, etc.
- Experience with building and executing test plans tied to functional requirements
- Experience in situations requiring attention to compliance requirements
Estimated Max Rate: $47.89What’s In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:
- Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
- Health Savings Account (HSA) (for employees working 20+ hours per week)
- Life & Disability Insurance (for employees working 20+ hours per week)
- MetLife Voluntary Benefits
- Employee Assistance Program (EAP)
- 401K Retirement Savings Plan
- Direct Deposit & weekly epayroll
- Referral Bonus Programs
- Certification and training opportunities