Security - Guest Relations Specialist

Allied Universal

  • Indianapolis, IN
  • $20.10 per hour
  • Permanent
  • Full-time
  • 13 days ago
OverviewAllied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, perks, and more.Job DescriptionJoin A Winning Team!What's In It For You?
  • Starting Wage $20.10 / Hour
  • 7 AM –4 PM Full Time Shift Available.
  • Must Have A Valid Driver’s License.
  • Must Be At Least 21+ Years Of Age.
  • Must Have At Least 1+ Years Of Security Experience.
  • Medical, Dental, And 401K Benefits After 60 Days For Full Time Employees!
  • Customer Service Experience Is Highly Preferred.*
As a Lobby Concierge, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more. The Lobby Concierge will greet employees, visitors, vendors, and represent the company brand to all those who pass through the main lobby of the building. The successful candidate must possess a professional demeanor, the ability to balance a myriad of daily tasks, and display superior communication abilities. In addition, this position involves support for quick and effective response to Employee, security, facilities, and other related service needs.Responsibilities:
  • Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities
  • Respond to incidents and critical situations in a calm, problem solving manner
  • Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site.
  • Welcome employees, visitors, and guests to campus
  • Effectively utilize the Visitor Management System (VMS) to ensure a smooth check-in process
  • Provides excellent customer service, actively engage with each individual
Minimum Requirements:
  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles
  • Possess a high school diploma or equivalent, or 5 years of verifiable experience
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
*A valid driver’s license will be required for driving positions only * High school diploma, GED, or 5 years of verifiable experience
  • Possess and maintain an appropriate state-required security certification (“Guard Card”), or be able to obtain one upon employment
  • Minimum of one (1) year of experience in a corporate office setting
  • Work history must include demonstration of:
  • Ability to interact cordially and communicate with the public
  • Ability to work effectively under high stress situations
  • Attention to detail and ability to prioritize and multitask
  • Contributing positively as part of a team, helping out with various tasks
Perks and Benefits:
  • Health insurance and 401k plans for full-time positions
  • Schedules that fit with your personal life goals
  • Ongoing paid training programs and career growth opportunities
  • Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more…
ClosingAllied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.comIf you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.Requisition ID2025-1422616

Allied Universal