Network Manager

• Assists with the hiring, training, development and supervision of IT department staff
• Plans and organizes workloads and staff assignments as well as trains, motivates and evaluates assigned staff
• Establishes department standards, guidelines and objectives, and maintains other administrative processes such as budget and staffing to ensure proper planning and efficient operation of assigned areas
• Manages all computer and telephone systems to ensure their successful performance and maintenance in support of the facility’s operations
• Performs routine inspections, maintenance, and troubleshooting on all supported equipment at the facility to identify potential problems and coordinate necessary repairs
• Works with other department leaders and their teams to meet their technological needs as well as ensure adherence to company policies and compliance with regulations
• Assumes responsibility for the maintenance of data-related security controls to ensure authorized access to the facility’s technological systems
• Maintains inventory on all IT-related equipment, such as computer tapes, disks, and other storage media, and recommends purchase decisions to other department leaders
• Prepares system reports and maintains department documentation of systems and procedures to maintain the integrity of the facility’s operational computer and telephone systems
• Performs other duties as assigned

• Excellent organizational and leadership skills with the demonstrated ability to manage a team
• Excellent verbal/written communication as well as interpersonal skills
• Ability to work in a fast-paced environment and effectively communicate with guests, co-workers and management
• Ability to respond to common inquiries, complaints, or service requests in a timely and efficient manner
• Strong analytical and problem-solving skills
• Demonstrated working knowledge of software and web applications as well as system hardware

• Bachelor’s degree in Computer Science, Software Development, or related field
• Two to four years of work experience in information technology or related field
• Must obtain valid gaming license, where applicable

• While performing the duties of this job, the employee is frequently required to sit or stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.
• The employee may be required to lift and/or move up to 50 pounds.
• The employee may be required to work long hours, including nights, weekends, and holidays.
• The noise level in the work environment is usually moderate to loud.
• The employee may be exposed to smoke when on the floor of the gaming room.

Hard Rock Hotel & Casino