Automotive Service Advisor
Antwerpen Automotive
- Baltimore, MD
- Permanent
- Full-time
- Sundays Off
- Competitive Pay
- Aggressive Pay Plan with No Caps
- Room for Advancement and career growth
- Sales Training and Certification Program
- Medical/Dental/Vision
- 401K
- Excellent customer service skills are a MUST
- Previous Service Advisor experience required – 2 years preferred
- Reynolds and Reynolds experience highly preferred
- Clean driving record and valid driver’s license
- Self-starter mentality and ambitious spirit preferred
- Professional groomed personal appearance
- Ready to waste no time on learning new product and eager to improve
- Understand Customers’ problems and arrange for appropriate service
- Prioritize required services, and offer options
- Set and manage the expectations of the service delivery for both the customers and mechanics
- Continuously keep the customer updated on repair needs and completion times