
CSR Lead 5 Locations
- Massachusetts
- $23.90-24.90 per hour
- Permanent
- Full-time
- Performs duties of employees within the program assigned.
- Assist with training employees in tasks, safety, policies, and procedures.
- Coordinate and monitors work activities.
- Written reports, such as pass down, weekly, or monthly.
- Perform quality, service, and safety inspections.
- Tracks equipment inventory, maintenance and repair.
- Tracks supplies inventory and maintained.
- Issue equipment and supplies.
- Monitors employees for proper use of personal protective equipment, supplies, and equipment.
- Reports employee personnel and customer issues to supervisor.
- Corrects at risk behavior immediately, then reports to the supervisor immediately.
- Reports accidents and incidents to the supervisor immediately.
- Provide recommendations for corrective action on areas that need improvement.
- Maintain records, i.e. training, inspections, data collection.
- One to three months’ related experience and/or training; High school diploma or general education degree (GED); or equivalent combination of education and experience.
- Ability to read and understand simple instructions and short messages.
- Bi-Lingual in Spanish a plus.
- Know how to add and subtract two-digit numbers and to multiply and divide with 10’s and 100’s.
- Ability to apply common sense knowledge to carry out instructions furnished in written, verbal, or diagram form.
- Need a valid driver’s license and personal vehicle registered in applicant name. Job will require to be driving (Mileage is reimbursed). Must be able to use a computer and utilize basic functions.
- Good written and verbal skills, excellent customer service, time management skills, and training abilities.
- Use of forklifts and pallet jacks a plus.