Community Medicine Coordinator (Paramedic)

• Works directly with patients and EMS crews to manage both emergent and nonemergent cases, operating within District protocols, procedures, and their scope of practice.
• Tracks system utilizers, identifies high utilizers, and connects them with appropriate resources to reduce utilization of emergency services.
• Provides assessment of a patient's needs and implements care plans appropriate to acute and chronic illness.
• Researches, catalogs, and refers patients to appropriate regional resources.
• Conducts follow-up visits with patients who receive EMS treatment for opioid overdose and patients with opioid use disorder for whom EMS has provided treatment for reasons other than overdose.
• Creates and maintains a judgement-free environment for patients to openly discuss substance use.
• Provides naloxone kits to patients at risk of opioid overdose and provides education to patients and family members regarding proper indication and administration of naloxone.
• Discusses risks and dangers of fentanyl pressed pills and advises clients of availability of treatment options as appropriate.
• Provides clients with a wide spectrum of treatment options to ensure each patient receives a treatment plan appropriate for their individual needs and circumstances.
• Facilitates timely patient induction into designated regional resources and assists patients with placement into treatment facilities.
• May conduct patient follow-ups post regional resources induction for medical monitoring and support.
• Provides patients with resources for essential items such as food, housing/shelter, employment, and transportation.
• Links patients to certified peer recovery coaches, counseling, or other recovery related resources.
• Interfaces with law enforcement, fire personnel, and EMS to develop and initiate the best patient care plan.
• Identifies medical issues during emergent behavioral health crises to implement appropriate interventions.
• As necessary or directed, provides emergency medical care as a system-credentialed paramedic and medical oversight to allow for the clearance of fire and/or EMS units on scene.
• Coordinates distribution of naloxone to various agencies and community organizations.
• Provides education on naloxone indication and proper administration with special attention on how organizations can interface with and train those at risk of overdose and their loved ones.
• Develops materials for ongoing trainings on substance use, prevention, and recovery.
• Assesses and treats referred patients for chronic and/or unmanaged medical and behavioral health conditions and facilitates access to appropriate treatment.
• Provides patient education regarding symptom management and risk reduction related to chronic or acute disorders and withdrawals.
• Maintains accurate and detailed client records to ensure continuity of care, documenting all client encounters and providing detailed medical, psychiatric, and social history.
• Includes accurate contact information for both client and relevant contacts related to client care.
• Works within established partnerships with other organizations to assist in providing comprehensive treatment for all clients.
• Performs considerable administrative work as the new program develops.
• May occasionally assist with, or lead, EMS training classes, as coordinated and directed by the Training Division

• Strong interpersonal skills and the ability to work effectively with others.
• Skill in oral, verbal, and written communication to effectively interact with diverse audiences and patients.
• Ability to organize, prioritize, and manage multiple tasks.
• Skill in data analysis and problem solving, with critical thinking and complex problem-solving skills.
• Ability to identify medical issues during emergent behavioral health crises.
• Ability to provide emergency medical care as a First Responder Advanced Paramedic.
• Skill in using computers and related software applications.
• Ability to present a professional, courteous, and friendly demeanor at all times.
• Ability to collaborate and maintain effective communication and working relationships with District employees, law enforcement, and the public.
• Ability to exercise discretion in confidential matters.
• Ability to develop and implement comprehensive outcome-based patient treatment plans through collaboration with law enforcement, fire personnel, and EMS.
• Ability to provide patient education regarding symptom management and risk reduction.
• Ability to manage, maintain, and develop an ALS training system and to communicate and track required employee trainings.
• Ability to receive feedback and maintain a perspective for learning and growth.

• Eligibility for employment in the U.S.
• Valid Driver's license (DL).
• Paramedic certification
• Either CCP-C, CP-C, or FP-C certification
• At least 5 years of experience in a 911 service delivery system
• Associate's degree in Emergency Medical Services, Public Health, or related field.
• One (1) year of experience providing emergency medical care in a community setting. (Additional experience may substitute for education on a year-by-year basis)
• Project management experience/qualifications (preferred)
• Experience in a CP/MIH or Crisis Response Unit program (preferred)
• Bilingual/Bicultural (preferred)

• Valid Texas Driver's License
• Current Texas DSHS EMT-Paramedic or Licensed Paramedic Certification in good standing
• Maintain system credentialing under the medical director and attend training as required for licensing.

• Ability to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, or crouch.
• Ability to move freely from sitting to standing to squatting positions and be able to lift and carry objects weighing up to 50 pounds.
• This role routinely uses standard office and medical equipment such as computers, phones, and diagnostic tools.

Travis County ESD No. 2