Customer Support Engineer

Bombardier

  • Wichita, KS
  • Permanent
  • Full-time
  • 9 days ago
When applicable, Bombardier promotes flexible and hybrid work policies.Why join us?At Bombardier, we design, build and maintain the world's peak-performing aircraft for the world's most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together.Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.Bombardier's Benefits ProgramWith our employees' well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:
  • Insurance plans (Dental, medical, life insurance, disability, and more)
  • Competitive base salary
  • Retirement savings plan
  • Employee Assistance Program
  • Tele Health Program
What are your contributions to the team?Customer Support Engineer (CSE)
  • Modify Kit and Sustaining Spares Engineering (all Learjet models)
  • Develop GSE (Ground Support Equipment) (all Learjet models)
  • Provide Spares Support Engineering
  • Approve Vendor Engineering Configuration Sustaining
  • Be responsible for Certification of replacement parts and software upgrades, both Type Certificate and Supplemental Type Certificate programs
  • Be a focal for electrical/avionics and associated emerging regulations
  • Assist in resolving Top Customer Issues
  • Some travel may be required
  • This position is located in Wichita, Kansas.
How to thrive in this role?
  • University or college degree in a relevant technical field is required, BS in engineering is recommended
  • 7 years experience in aviation production environment is required, 10 years recommended
  • 5 years experience in a customer support engineering environment is recommended
  • Strong technical ability required, with a focus on electrical/avionics
  • Excellent verbal and written communication skills
  • Highly motivated, self-starter, able to handle multiple issues effectively
  • Strong leadership and interpersonal skills required
  • Eligible to view and handle ITAR material
  • Proficiency with MS Office tools
  • Proficiency with AutoCad and/or Catia V5
  • Working knowledge of applicable regulatory certification rules (FAA, EASA, TCCA)
  • Passport required
Now that you can see yourself in this role, apply and join the Bombardier Team!Bombardier is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, disability status, veteran status, or any other characteristic protected by Federal, National, or Local Laws.Job Customer Support EngineerPrimary Location Wichita, ADMN / MFG, LearjetOrganization Learjet IncShift Day jobEmployee Status RegularRequisition 9183 Customer Support Engineer

Bombardier