Community Engagement + Student Success Specialist

• Recruiting and management of tutoring team
• Facilitation and scoring of College Test Prep practice tests for both current students and promotional group tests
• Acts as business primary contact
• Manages tutoring schedule for in-home and remote tutoring customers and tutors
• Conducts tutor family meetings with goal of client acquisition
• Adheres to safety policy and all procedures

• Market/Customer Understanding: ability to professionally represent company’s marketing messaging and brand promise of Building Stronger Families® in local communities
• Critical Thinking: maintains good judgment, time management, trustworthiness, and responsibility. Ability to create innovative internal processes for efficiency
• Group Development Skills: ability to work with diverse groups, resolve conflicts and solve problems
• Business Financial Understanding: knowledge of the business as a financial system. Understanding of short and long-term implications of decisions and actions
• Business Operational Understanding: can evaluate client service needs and provide ongoing service. Has expertise in practices, procedures of business’ operations
• Communication Skills: ability to listen to others, provide appropriate feedback, communicate professionally to develop and maintain successful work relationships. Demonstrated ability for effective report writing and presentation skills

• Combination of education and at least six months applicable business experience
• Computer and technology proficient with demonstrated aptitude using Microsoft Office or other business applications and software
• Comfortable presenting to large groups/ experience presenting

• Works remote
• Must be located in Greater Columbus-area

• 401(k) matching
• Flexible schedule
• Health insurance
• Paid time off

• 8 hour shift
• Evening shift

• Bachelor's (Required)

• Sales: 1 year (Preferred)

• In person

Jovie