Hotel Night Auditor
- Cincinnati, OH
- Permanent
- Full-time
- Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
- Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
- Complete additional bookkeeping, administrative, and accounting procedures as requested
- Ensure all guests feel they are having an exceptional experience at the property
- Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
- Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment
- Excellent customer service and communication skills are required
- Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
- Flexible overnight hours are required
- Diploma or equivalent from high school is required; some college is desired
- Must be computer proficient; experience with accounting or reservation software is a bonus
- Must be able to stand on your feet for 8 hours during a typical shift
- Please only apply if you meet each of these criteria
Founded in 2005, Rolling Hills Hospitality operates 19 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley.Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.