Sales - Product Support Sales Rep On Highway Indianapolis, Indiana

• Generation of new leads and account penetration through a variety of sales-related activities (customer calls, mailing, promotional campaigns as related to current activities)
• Formulates and develops service oriented programs that meet the approval of Caterpillar, Blue Bird, & other OEM’s represented by the company and prove profitable for the Company.
• Markets service programs and develops the business of fleets, owner/operators, municipalities, government agencies and school systems, including quoting, securing the order, scheduling the product through the respective shop and reviewing market programs for seasonal changes.
• Evaluate leads effectively and efficiently and determine whether to respond or pass the lead to other sales resources.
• Secures and processes all on-highway parts and service business including prospecting for new business, by proactively contacting potential customers, to develop and expand the business and following up with customer.
• Maintains order information and establishes credit between the customer and MacAllister Transportation prior to service work being performed.
• Pursues the critical success factors for the application, distribution, and satisfaction of the customers’ needs for service programs relating to on-Highway vehicles.
• Develop and maintains relationships with established and new customers in order to determine individual customer needs and provide solutions to meet them.
• Develops and maintains a professional working relationship with Caterpillar, Blue Bird, and other OEM’s represented by MacAllister Transportation, their field representatives and company personnel to support the service programs and achieve overall goals
• Initiates and completes reports and other associated paperwork detailing customer calls, sales activity, etc.
• Develops and updates a customer list for mailings and maintains a customer quote log.
• Ensure that not less than (30) prospecting calls/visits are completed and recorded per week.
• Build relationships with other departments within as a single point of contact.
• Attend necessary meetings and training to ensure ongoing personal, customer and revenue growth in the attainment of projected sales and personal objectives.
• Performs related duties as assigned.

• No formal responsibility for supervising others

• Knowledge, skills and abilities typically acquired through a high school education or the equivalent with an Associates degree in Business Management and/or a product training related discipline preferred.
• 5 years’ minimum industry experience with at least two years sales experience preferably with OE engines and/or competitive product.

• The ability to obtain and maintain a valid State of Indiana Commercial Driver’s License.

• Excellent organizational, influence and negotiation skills.
• Excellent communication skills, including verbal, written, listening and presentation skills.
• Excellent customer service and prospecting skills with the ability to approach the sales process creatively and in a professional and consultative manner.
• Excellent leadership skills, including decision making, creative thinking and goal setting skills.
• An excellent knowledge of the market and the product with the ability to discuss the technical aspects of On-Highway truck engines and Chassis with customers.
• Excellent project management and conflict management skills with a good ability to manage change.
• Excellent interpersonal skills, including influence, negotiation, coaching and counseling.
• Good problem solving skills and the ability to interpret policies, procedures and guidelines.
• The ability to uphold professionalism with both internal and external customers, including personal appearance and friendly, courteous treatment of peers, subordinates and customers.

• Works under limited supervision. Independently determines the approach to take and the methods to use. Interprets policy in terms of objectives. Informs manager of unusual situations with far reaching implications.
• Major responsibilities typically require creativity and latitude. Employee typically operates with specific objectives but often few written or unwritten procedures as guidelines. Some policies or precedents for action exist.
• If an error is made while in this position, it will require some effort to identify the error and can significantly impact the company financially.
• Frequently communicates with coworkers, customers, company executives, and management.
• Maintain equipment and supplies to avoid waste, damage to areas and equipment, and to prevent accidents.

MacAllister Machinery Company