Job Description Summary The Dowty Field Service Representative will provide direction and assistance to work group in order to meet assigned objectives. In this role you will work within defined parameters to make decisions, apply concepts to issues of moderate complexity, and resolve issues through immediate action or short-term planning. Role will be responsible for supporting the R391 (C130J) Composite Propeller System and related components at Kirtland AFB, NMJob DescriptionCompany Intro/About Us: At GE Aerospace, we are dedicated to advancing the future of flight. Our innovative technologies and commitment to excellence drive the aerospace industry forward. Working at GE Aerospace means being part of a team that values safety, quality, delivery, and cost, with safety always being our top priority.Site, Business, OR Functional Area Overview: Join our dynamic team at Kirtland AFB, New Mexico, where cutting-edge aerospace technology meets a collaborative and inclusive work environment. Enjoy comprehensive employee benefits and a culture that fosters growth and innovation.Role Overview: As a Dowty Field Service Representative, you will provide direction and assistance to work groups to meet assigned objectives. This role involves supporting and maintaining the R391 (C130) Composite Propeller System and related components at a customer site, with the possibility of travel up to 60% of the time. You will work within defined parameters to make decisions, apply concepts to issues of moderate complexity, and resolve issues through immediate action or short-term planning. Customer site is Kirtland AFB, New Mexico.Job Duties & ResponsibilitiesProvide general technical direction and assistance to the customer in the operation, maintenance, repair, logistic support, and installation of GE productsProvide on-site interpretation of data and technical instructionProvide Project Engineering, Program Management and Field Service management with complete and prompt information regarding status of programs, customer problems, failures, trends, and climateProvide communication to Product Support and Field Service regarding all program activities and problems through regular, timely reportsBe responsible for reports, including obtaining, interpreting, and communicating significant market intelligence and sales opportunities for both assigned programs and supportAssist customer in scheduling maintenance and workloadAssist in ensuring parts meet established schedulesMake recommendations on findingsReview effectiveness of maintenance actions in order to identify training needsAnticipate requirements beyond those that immediately affect the program and assist in implementing actions to satisfy those requirementsPerform intermediate and depot level maintenanceHands on repair and maintenance of Composite Propeller System and related componentsRequired Qualifications:Bachelor's Degree from an accredited college or university (Or a High School Diploma / GED with a minimum of 4 years of Aviation experience in a Field Service or Maintenance position)Must be willing to travel up to 60% of the time.Able to lift minimum of 65 lbs.2+ years performing extensive repairs and conversions as well as maintenance and repair work engine and/or propeller maintenanceMust be able to pass a non-DOT drug test and a background checkDesired Qualifications:Strong oral and written communication skillsStrong interpersonal and leadership skillsProven analytical and continuous improvement mindsetAbility to interface at all levels of the organization, both internally and externallyClosing: Join GE Aerospace and be part of a team that is shaping the future of flight. This role requires access to U.S. export-controlled information. Therefore, for applicants who are not asylees, refugees, lawful permanent residents, or U.S. Citizens (i.e., not a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3), otherwise known as a U.S. Person), final offers will be contingent on the ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government.This role requires access to U.S. export-controlled information. Therefore, for applicants who are not asylees, refugees, lawful permanent residents or U.S. Citizens (i.e., not a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3), otherwise known as a U.S. Person), final offers will be contingent on the ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government.Additional InformationGE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).Relocation Assistance Provided: Yes#LI-Remote - This is a remote position
