Medical Records Health Information Technician

• Reviews and processes medical records requests per HIPAA protocols and
• Tracks requests and sends invoices related to legal, life insurance and WY disability.
• Coordinates the release of medical information to insurance companies, lawyers, state, and federal agencies.
• Follows up on record requests that have not been received within a reasonable amount of time and audits documents/files for completeness.
• Notifies requester when records are available
• Responsible for prior authorizations related to Radiology, IP stays, VA emergency department visits.
• Obtain information related to Worker's Compensation and various other insurances; vehicle, motorcycle, etc.
• Assists in the registration process of OP, ER and IP
• Assists with data entry into the electronic health
• Performs general clerical duties: data entry, photocopying, filing, scanning and
• Facilitates a harmonious work environment, whereby treating all patients and coworkers with respect and dignity.
• Observes confidentiality and safeguards all patient related
• Answers and handles all in-coming calls in a courteous and professional
• Provides exceptional customer service and models the mission of CCMSD when interacting with internal and external stakeholders promoting a positive image for the organization.
• Other duties may be assigned within the scope and practice of the position
• Provides information and applications related to self-pay option.

• High School Diploma or GED
• Valid Driver' s License
• Associate of Science in Health Information Management (preferred)

• One(1)year customer service
• Medical Terminology (preferred)
• Minimum two(2)years working with medical records
• Medical coding experience is beneficial

• Excellent customer service skills
• Professional and discrete manner at all
• Ability to communicate effectively and verbally as well as the ability to follow verbal and written instructions.
• Basic computer knowledge

Crook County Medical Services District