
CRM Senior Field Clinical Representative - San Francisco, CA
- San Francisco, CA
- $85,000-105,000 per year
- Permanent
- Full-time
- Serving as the primary clinical expert during device implants, patient follow-ups, programming, and troubleshooting
- Delivering impactful education and training to healthcare professionals on product use and clinical benefits
- Attending procedures in hospital labs and operating rooms to support optimal patient outcomes
- Building strong relationships with physicians, nurses, and key hospital staff to foster trust and drive engagement
- Resolving customer needs efficiently, collaborating cross-functionally to ensure patient and clinician satisfaction
- Managing product inventory according to company guidelines, ensuring readiness and availability
- Participating in a rotational 24/7 on-call schedule to support patients and clinicians in real time
- A minimum of a bachelor’s degree in biomedical engineering, Science, Math, Business, Nursing preferred and/or equivalent technical work experience.
- A minimum of 3 years’ relevant work experience.
- A minimum of 3 years in a Boston Scientific clinical position or minimum of 2 years with completed/passed IBHRE certification that is active.
- External equivalent is a minimum of 3 years competitive CRM clinical work experience OR minimum of 6 years cardiac-related clinical work experience OR minimum of 4 years with completed/passed NASPE/IBHRE certification.
- Ability to take rotational 24/7 call with a sales team involving holidays, weekends.
- Previous experience working in an Electrophysiology (EP) Lab, device clinic and/or Cardiac Catheterization (Cath) Lab.
- Medical device sales, sales support, clinical education and/or clinical research experience.
- A self-starter with the ability to work independently, efficiently, and effectively where daily schedule varies by hours worked and tasks managed while remaining accountable to company, region and team goals.
- The ability to understand, communicate and train others in the use and understanding of complex medical device software algorithms as it pertains to device therapy and diverse disease states.
- Ability to communicate clearly and effectively with all levels of the medical community including patients.
- Demonstrated ability to work as part of a highly motivated team where flexibility and adaptability in a fast-paced, constantly changing work environment are paramount and urgency often dictates a dynamic work schedule.