Swing Shift Shelter Program Generalist

• Assures Benedict House is set-up and ready to open, including facilities upkeep and overseeing meal service.

• Overlap with Site Monitors to assure smooth shift transition.

• Provide consistent enforcement of program policies, procedures and rules for staff and clients.

• Informs appropriate personnel of problems with operation of appliances, plumbing, heating and electrical systems to ensure site remains safe and operational.

• Log in /out residents.

• Maintain Nightly Bed List.

• Record significant occurrences in logbook in a professional manner.

• Initiate and model respectful interactions with residents.

• Facilitate night briefings on staff, shelter and client issues and concerns.

• Assist with wake-ups and morning cleanup.

• Ensure temperature is at a comfortable degree.

• Monitor multi-purpose room, sleeping area and bathrooms to maintain safety and security of residents and premises

• Daily vacuum multi-purpose room, laundry, and all Benedict House entrances, including elevator and front lobby.

• Weekly wash/dry bedding and towels

• Weekly distribution bedding and towels

• Weekly cleaning floors in multi-purpose room, elevator, laundry room and kitchen

• Weekly cleaning shower/bathroom, laundry room and all toilets

• Weekly cleaning kitchen appliances

• Provide information on social / health services to clients as requested.

• Work with and support volunteer staff.

• Attends monthly staff meetings or other meetings as needed, retreats, and in-service trainings.

• Uphold and model the mission, values and insights of Catholic Community Services into all aspects of work life.

• Develops and supports a positive team-oriented work environment.

• Assist volunteers in special tasks and projects

• Other duties as assigned by Program Supervisor

• Prepare dinner meal for shelter residents if volunteers are not available.
• Maintain order and communicate/enforce rules and policies.
• Maintain an atmosphere conducive to a good night’s rest.
• Maintain vacuuming, laundry, general cleaning schedule
• Miscellaneous Responsibilities

• High School Diploma or G.E.D.
• Experience in social service is desirable; personal experience and understanding of homeless population may be substituted.
• Ability to work effectively with clients displaying a wide range varying behaviors.
• Ability to communicate and work effectively with diverse populations.
• Willingness and ability to make sound judgments without onsite supervision
• Work history, which demonstrates reliability and dependability.
• Provide adequate shift coverage.
• Must have a valid food handler’s permit.
• Proof of negative TB test upon hire or proof of test within past 12 months.
• Committed to developing and safekeeping a workplace that values and supports a positive team orientated work environment.
• Applicant must successfully pass required background checks prior to an offer of employment.
• Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services
• Support and contribute to a creative, collaborative and respectful environment that promotes teamwork
• Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations

• A. in related field (e.g. social work, psychology or sociology)

Catholic Community Services of Western Washington