Senior Customer Service Rep / Project Coordinator

Simi Valley, CA
$42,000-52,000 per year
Permanent
Full-time

6 days ago

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Vision insurance

Fast-growing sign company seeks Customer Service Representative with interest in Project Coordination. The successful candidate:

Serves as first point of contact for walk-ins, email, and telephone customers.
Works with management and support teams to satisfy customers and generate revenue in line with company’s vision and values.
Responsible for sales activities from lead generation through project management.
Must be customer focused with a friendly, welcoming disposition and exceptional organizational skills.

Direct experience in a sign company and particularly a FASTSIGNS franchise would be a plus.The successful candidate has:

Inside Sales 3+ years experience
Customer Service skills and experience
Sign shop experience

Open to applicants with and without a college degree.We offer these benefits:

Generous compensation above industry average
Paid time off – vacation and sick days
Participation in bonus program
Medical, Dental, Vision, and Life Insurance provided at no charge for employee.

We look for a talented person adept at:

Working with customers at front counter doing consultative sales
Providing detailed communications via email, phone, in person
Consulting, troubleshooting, problem-solving to create signs for customers
Meeting sales targets (monthly and annually)
Scheduling appointments as needed

We provide a company culture that is:

Team-oriented – cooperative and collaborative
People-oriented – supportive, focused on fairness; enjoys interacting with people
Detail-oriented – focused on quality and precision

FASTSIGNS of Simi Valley has been in business for 20 years. We are a small business and veteran owned. We love a challenging and fun environment and look forward to growing our team!

Fastsigns

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