
Food Service Worker - Fort Richardson Burger King
Army & Air Force Exchange Service
- Fort Richardson, AK
- Permanent
- Part-time
- Greet every customer with eye contact and smile in your authentic way.
- Acknowledge every waiting customer as soon as they arrive to the register to let them know you'll be right with them.
- Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer.
- Ensure customers have an extraordinary experience while shopping.
- Complete transactions accurately and efficiently while engaging customers in appropriate conversation.
- Able to lift up to 30 pounds (occasional lifting up to 45 pounds)
- Able to learn and adapt to current technology needs
- Able to think quickly on the spot to answer customer questions
- Able to take initiative
- Able to share brand knowledge
- Excellent attention to detail
- Willing to cross-train and work in other areas of the store, as needed
- Must possess a welcoming and helpful attitude toward customers and other team members
- Excellent communication skills
- Basic computer skills
- Fast food experience preferred
Accepts customer food orders, operates a cash register, accepts cash, makes change, and provides food orders to customers. Accounts for cash fund and completes cash and sales reports.
Assembles sandwiches and other food products.
Participates, along with supervisors/management staff, in the achievement of service and sales goals for the food activity. Assists in ensuring optimum stock availability by taking periodic counts; advises management of slow-moving, out-of-stock, defective, and damaged merchandise. Resolves customer complaints at the lowest level and informs management of barriers to meeting the optimal customer experience.
Ensures required level of sanitation is maintained within the assigned working areas and assists in cleaning other areas as required.
Assists in unloading, receiving, and storing food and expense supplies.
Performs other related duties as assigned.
Actively communicates/promotes the benefits of the military star credit card to customers in order to drive sales growth and increase customer loyalty.