Patient Care Manager

Heartland Home Health

  • Milwaukee, WI
  • Permanent
  • Full-time
  • 2 days ago
Overview:Join us to make a difference when life matters mostAre you a Registered Nurse (RN) with leadership experience who thrives on ensuring patients receive high-quality, compassionate care at home? At Heartland Home Health, a Gentiva company, we believe every day is an opportunity to make care more personal, more coordinated, and more impactful.We’re seeking a Patient Care Manager (RN Clinical Manager) to lead clinical operations and ensure excellent patient outcomes through effective care planning, team collaboration, and regulatory compliance.What You’ll Do as a Home Health Patient Care Manager (RN):
  • Report directly to the Executive Director or Administrator, overseeing the daily clinical operations of your assigned site.
  • Ensure individualized, appropriate, and up-to-date Plans of Care for all patients, adjusting for significant changes in condition, hospital discharges, or physician updates.
  • Serve as a liaison between referral sources, patients, caregivers, and your team to facilitate seamless care coordination.
  • Oversee all clinical, administrative, and recordkeeping functions, ensuring compliance and accuracy.
  • Provide hands-on skilled nursing care in the home when needed and participate in the on-call rotation.
  • Support and guide your clinical team through coaching, performance management, and collaboration.
  • Step into the site leadership role during the absence of the Executive Director or Administrator.
  • Help build and maintain a positive and engaged clinical culture that prioritizes patient-centered care and regulatory excellence.
About You:Qualifications – What You’ll Bring:
  • Associate's degree in Nursing from an accredited program (bachelor's degree preferred).
  • Current RN license in the state of employment.
  • CPR certification required.
  • Minimum 3 years of clinical nursing experience, preferably in home health or a related setting.
  • Strong clinical judgment and critical thinking skills.
  • Ability to lead teams, manage schedules, resolve issues, and support quality improvement.
  • Proficient in nursing assessment tools and comfortable with electronic documentation systems.
  • Valid driver’s license, auto insurance, and reliable transportation.
Preferred Experience (Not Required):
  • Clinical team leadership or supervisory experience
  • Home health, hospice, or case management background
  • Experience navigating state and federal healthcare regulations
  • Knowledge of EMRs (Homecare Homebase) and scheduling platforms
We Offer:Benefits for All Associates (Full-Time, Part-Time & Per Diem):
  • Competitive Pay
  • 401(k) with Company Match
  • Career Advancement Opportunities
  • National & Local Recognition Programs
  • Teammate Assistance Fund
Additional Full-Time Benefits:
  • Medical, Dental, Vision Insurance
  • Mileage Reimbursement or Fleet Vehicle Program
  • Generous Paid Time Off + 7 Paid Holidays
  • Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
  • Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
  • Free Continuing Education Units (CEUs)
  • Company-paid Life & Long-Term Disability Insurance
  • Voluntary Benefits (Pet, Critical Illness, Accident, LTC)
Ready to Lead with Compassion and Clinical Excellence?Apply now to become a Home Health Patient Care Manager and help shape the future of home-based care for patients and their families. Legalese:
  • This is a safety-sensitive position
  • Employee must meet minimum requirements to be eligible for benefits
  • Where applicable, employee must meet state specific requirements
  • We are proud to be an EEO employer
  • We maintain a drug-free workplace
Location: Heartland Home Health Our Company:At Heartland Home Health, part of Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.Our nationwide reach is powered by a family of trusted brands that include:
  • Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon
  • Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care
  • Home health care: Heartland Home Health
  • Advanced illness management: Illumia Health
With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.

Heartland Home Health