Customer Relations Representative - State Farm Agent Team Member
State Farm
- Chicago, IL
- $34,000-60,000 per year
- Permanent
- Full-time
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Maintain a strong work ethic with a total commitment to success each and every day.
- Salary plus commission/bonus
- Paid time off (vacation and personal/sick days)
- Valuable experience
- Growth potential/Opportunity for advancement within my agency
- Hiring Bonus up to $500
- Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
- Excellent interpersonal skills
- Excellent communication skills - written, verbal and listening
- Organizational skills
- Detail oriented
- Proactive in problem solving
- Dedicated to customer service
- Able to learn computer functions
- Ability to work in a team environment
- Ability to multi-task
- Bilingual - Spanish preferred
- Property and Casualty license (must be able to obtain)
- Life and Health license (must be able to obtain)