At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.Join HCSC and be part of a purpose-driven company that will invest in your professional development.Job SummaryDiagnose and resolve complex issues impacting platform stability. Act as a point of contact for critical incidents, ensuring rapid recovery and root-cause analysis.
Partner with Application Architects and Infrastructure Engineers to design and deploy foundational platform components.
Review and resolve integration challenges during implementation; provide guidance for contentious or escalated issues.Required Job Qualifications
Bachelor Degree and 4 years Information Technology OR Technical Certification and/or College Courses and 6 year Information Technology experience OR 8 years Information Technology experience.
Knowledge of application configuration and platform integration
Knowledge of Big Data Analytics - HADOOP/ Autonomy / Vertica
Knowledge of cloud technologies (AWS, Azure, GCP) and SaaS/IaaS/PaaS architectures.
Familiarity with cloud technologies (AWS, Azure, GCP) and SaaS/IaaS/PaaS architectures.
Knowledge of modern integration patterns (APIs, messaging, event-driven).
Hands-on experience with automation and scripting (Bash, Python, Ruby, or similar).
Understanding of CI/CD pipelines, Infrastructure as Code (Terraform, Ansible), and GitOps practices.
Knowledge of web and API technologies (REST, SOAP, HTML5, CSS, JavaScript).
Ability to manage system performance, monitoring, and observability (Dynatrace, ELK).
Strong problem-solving, analytical thinking, and conceptual design skills.
Excellent written and verbal communication for technical and non-technical audiences.
Preferred Job Qualifications:
Bachelor Degree in Computer Science or Information Technology related• Experience with containerization and orchestration (Docker, Kubernetes).
Experience with platform observability tools (Dynatrace, Open Telemetry).
Familiarity with service mesh technologies and API gateways (Istio, Kong, MuleSoft).
Proven ability to execute in complex, cross-functional environments.
Experience in disaster recovery planning and execution.
Knowledge of performance tuning, capacity planning, and resiliency engineering.
Strong experience with data management practices in distributed systems.
Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!Pay Transparency Statement:At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting .The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.HCSC Employment Statement:We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.Base Pay Range $90,900.00 - $164,200.00Exact compensation may vary based on skills, experience, and location.
