Lead - Business Intelligence Developer | Service Line, Strategy Operation Analytics
Henry Ford Health System
- Detroit, MI
- Permanent
- Full-time
- Influence with data insights that are clear and discerning to help leaders make actionable decisions, use compelling and supportive research and knowledge.
- Document process flows and ensures they are monitored for accuracy and quality.
- Work collaboratively with leaders and other teams to understand how data solutions can make a positive impact, consults, designs metrics, reports, and builds solutions as needed.
- Research, reviews, and analyzes the effectiveness and efficiency of existing assets and develops strategies for enhancing or further leveraging them.
- Act as a leader to other team members and provides constructive feedback as necessary.
- Independently takes decisions with little or no coaching.
- Routinely participates in webinars and other educational resources to enhance understanding of current developments in healthcare environment.
- Creates recommendations for improving work efficiency, quality, accuracy, and presentation of information.
- Applies statistical concepts and relays findings, resulting in actionable information as needed.
- Serves as a liaison between Analytics and business leaders, guides customers to central intake process, triage and fulfill report requests as assigned by the leader.
- Standardize use of analytics tools and semantic layers throughout the organization.
- Anticipates and works strategically to guide team-members based on advanced knowledge of healthcare trends and requirements.
- Demonstrates competency with highly complex projects, manage large scale projects, monitor timelines for deliverables, with minimal coaching.
- Effectively manages multiple projects with tight timelines simultaneously, maintains composure during high pressure deadlines.
- Act as a resource for others, guides, mentors, provides end-user training on existing or new solutions, create backup resources on the team.
- Creates project work plan with resources identified, backups, including facilitating the following: assignment of tasks, setting deadlines, appropriately sequencing, and defining the critical path of development.
- Understands best practice and regulatory standards and applies them to projects.
- Independently understands driving factors for data needs and provide data in addition to specific request.
- Creates complex scripts utilizing optimized query techniques on complex data tables.
- Comfortable and effective in interacting independently with C-Suite and Physician leaders.
- Does not hesitate in taking the lead in any situation, even in the presence of significant ambiguity.
- Effectively facilitates conflict resolution in politically sensitive situations.
- Anticipates and quickly adapts to meet needs of project and customer.
- Other duties as assigned.
- Bachelor's Degree with a Healthcare, Computer Science, Engineering, Mathematics/Statistics, Business OR Applied Science major.
- Six to seven (6-7) years of experience in a healthcare OR business setting.
- Expert in the use of SQL, advance Excel, report building, tool development, requirement gathering and technical documentation.
- Experience in developing Relational Databases, Data Models, Data Visualizations, curated datasets, data cubes OR experience in Electronic Medical Record System (EMR) report development, functionality of any EMR (Epic, Cerner, McKesson or other widely used EMRs).
- Maintain code repositories on SCM system, merging, pushing, pulling, branching, staging and code commenting OR MS TFS.
- Expert in the use of Enterprise Databases OR Electronic Medical Record system.
- Developer level experience in at-least one programming language OR Electronic Medical Record system.
- Good understanding of dimensional models, de-normalized, normalized, unstructured, Hierarchical, Object-Oriented databases and Warehouse, be able to work on the development of data models. Basic understanding of Statistical and Machine Learning concepts.
- Expertise in data analysis, visualizations, and requirements gathering & documentation.
- Experience in any Business Intelligence tool like Tableau, Cognos, Looker, Toad, Minitab, Power BI, Qlik, SSRS OR any other.
- Working knowledge of Statistical analysis, sampling, confidence interval, distributions, control charts etc.
- Develop multidimensional semantic layer and analytics query objects for end-users.
- Proven customer service experience with strong active listening skills.
- Effectively and influentially presents complex information to diverse audiences.
- Expert written and verbal communication skills.
- Make decisions with Diversity, Equity, Inclusion and Justice in mind.
- Epic certification in Clarity/Caboodle Data Model OR other technical certifications preferred.
- Organization: Corporate Services
- Department: Svc Line, Strat Oper Analytics