
Receptionist
- Torrance, CA
- $17.00-18.50 per hour
- Permanent
- Full-time
- Vaccinated against Covid-19 including Booster shots and present proof
- Flexible schedule & Full-Time availability
- Must clear Live Scan background check
- High school diploma or equivalent
- Authorized to work in the United States
- Bilingual: Spanish, preferred but not required.
- Administer medical questionnaires directly to Clinic Staff, Patients as well as any visitors entering job sites
- Administer and interpret the temperature of an individual utilizing forehead, tympanic and/or oral thermometers according to manufacturer’s instructions and CDC guidance for personal protection
- Reporting cases of positive and negative responses according to established protocols
- Communicate findings directly to the Leads as required
- Document findings and results of the Medical Screening
- Translates for provider and office staff as requested
- Make changes in the appointment type as needed basis depending on findings and results while having polite, but clear communication with the patients about the changes
- Ensure the registration and lobby areas are appropriately maintained
- Greet and Sign In patients, providing exceptional patient experience
- Answer and screen telephone call, takes messages and provides information
- Attend meetings as required
- Patient Relations
- Patient Flow
- Other Employees, etc
- Acquire appropriate signatures
- Submit appropriate information per procedure
- Reports malfunctioning equipment to Office Manager
- Stays in compliance with all HIPAA regulations
- Ability to find solutions when barriers are identified
- Strong documentation skills
- Ability to multi-task and prioritize when needed
- Ability to independently seek out resources and work collaboratively
- Ability to read, understand and follow oral and written instructions
- Experience and work ethics that supports working within a high functioning, team-oriented environment
- Demonstrates a willingness and ability to work under supervision
- Ability to develop and maintain good working relationships with staff
- Excellent interpersonal skills reflecting clarity and diplomacy and the ability to communicate accurately and effectively with all levels of staff and management
- Possesses ability to communicate effectively, both verbally and in writing
- Possesses genuine respect for others and acceptance of their individual social and cultural traits
- Demonstrate flexibility, enthusiasm, and willingness to cooperate while working with others in multi-disciplinary teams
- Flexible and able to multi-task; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities and guiding investment in people and systems
- Performs other related duties as assigned