Desktop Support Engineer

InnoSoul, Inc.

  • Raleigh, NC
  • Permanent
  • Full-time
  • 13 hours ago
  • Apply easily
cts that require directing the work of others with some latitude on actions or decisions. The candidate should be able to lead team efforts, at the direction of the local Client Services supervisor and/or other management.Documentation:
This position participates in creating and maintaining documentation of processes and procedures for all areas this position is responsible for (i.e. software installs, profile transfers, PC replacements). This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external).System Security:
It is the responsibility of all Client Services staff to be aware of DOT and DIT security policies, as well as the security issues directly affecting the systems and technology for which this position is responsible. This position is responsible for implementing and maintaining the requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, transferring or usage in a manner inconsistent with IT Security Policies and standards.innoSoul, Inc. is an Information Technology company and offers technology solutions in various platforms to different business domains. More specifically, business solutions for Application Development, System integration, network or software installation support, Custom Web Development, Hosting solutions. Our value-added solutions leverage technology to enhance business performance, increase productivity and secure data.

InnoSoul, Inc.