Director, Financial Operations

• Bachelor’s degree in Business, Finance, or Accounting required. CPA preferred.
• 8 years of hospital finance and operations experience, preferably at a standalone facility within a large corporation or complex healthcare system.
• Advanced knowledge of labor productivity standards, revenue cycle performance, and hospital financial plans including operating and capital budgets are essential.
• A sound knowledge of healthcare accounting, finance and cost controls with skills in business acumen, strategic planning, organizational assessment, highly developed leadership and quantitative analytic abilities.
• Ability to analyze information, present data, and draw conclusions by applying analysis techniques, using data to drive positive performance.
• Advanced interpersonal skills with the ability to work effectively and exercise a high degree of diplomacy, discretion and collaboration in dealing with constituencies at all levels, from entry-level staff to surgical provider partnerships to the executive suite.
• Excellent verbal, written, and presentation skills. Ability to speak articulately in high-level forums and to answer difficult questions with confidence.
• Effective ability to bring clarity to complex issues and coach problem-solving techniques is essential, along with the ability to model a creative and proactive ‘can-do’ attitude with the willingness to take the initiative in leading change as well as the ability to effectively manage change.
• An individual of unquestioned integrity and moral character who represents the values of the organization.
• Fluent in ERP/financial software systems required, including Oracle Cloud, and ability to harness information for presentation and insights.

• Opportunity to work at a world-class organization, engaging numerous stakeholders, with the mission to help the organization achieve high performance outcomes.
• Transform financial performance and community health within an academic medical center that positively impacts the organization.
• Partners with leaders in the organization to develop and execute operational, quality and strategic long-term plans with a relentless pursuit for excellence.

• Provide leadership, direction and supervision through a Shared Services model for accounting, strategic finance, business referral patterns, and revenue analysis and payer structures.
• Support the System Vice President and Service Line Leaders in developing and setting the financial strategy and direction for UCM operations in Harvey, IL and Crown Point, IN to drive financial performance.
• Develop and implement best-in-class financial and analytic operations leading to optimal financial effectiveness, service excellence and clinical quality.
• Work closely with departmental leaders by acting as a business partner to assist with budget preparation, while providing ongoing communication of financial, productivity, resource utilization performance, leakage, KPIs to benchmark variance review along with other financial performance indicators.
• Leads the development and preparation of all financial plans including annual operating and capital plans, support the development of the Health System’s long range financial plans and performance improvement initiatives for presentation to executive leadership.
• Analyze and report on variances to budget and works with departmental and divisional management to develop corrective action plans to obtain financial performance goals.
• Analyze the regional financial and operational position based on current, past and future trends and budgeted levels that utilize variance analysis, benchmarks, productivity targets, cost, supply consumption, and established plans.
• Ensure policy and procedure manuals are maintained, reviewed, and revised annually and are available as required for audit and control purposes.
• Participate in the interview, selection, orientation and ongoing development of management and professional employees in the department to ensure a highly engaged top-performing team.
• Foster efforts to positively impact the organization’s visibility, image, and relationship with its surrounding community.
• Lead, develop and mentor team members to support the financial operation leveraging strengths and advance skill sets. Provides leadership in strengthening internal communications with staff at all levels of the organization. Creates and promotes a positive and supportive work culture.

• Each person to realize their full potential for contribution
• The organization to achieve high performance outcomes
• System-wide integration, coordination, and seamless execution
• Clear focus on exceptional, equitable patient care and experiences.

University of Chicago Hospital