AT&T In-Store Sales Representative
SI Group
- Highland Heights, OH
- Permanent
- Full-time
- Engage directly with customers in AT&T retail locations to increase product and service awareness
- Educate customers on the latest AT&T offerings, including mobile plans, new devices and services, and coverage
- Work with customers one on one to process any orders they have decided on and answer questions they may have along the way
- Conduct engaging product demonstrations that highlight features and benefits
- Identify customer needs and recommend tailored AT&T solutions that we provide
- Process sales transactions accurately and efficiently, including new activations, upgrades, and accessory purchases
- Maintain a strong understanding of AT&T promotions, pricing, and services offered
- Keep working area clean and organized at all times to create a welcoming environment
- Provide exceptional customer service, resolving inquiries and ensuring a positive customer experience
- Proven experience in a customer-facing sales role retail experience, sales or in the telecommunications field
- Interpersonal and communication skills, with the ability to build relationships with customers and actively listen
- A passion for technology and a desire to stay updated on industry trends is a plus
- Problem-solving skills and adaptable in different situations
- Flexibility to work evenings, weekends, and holidays as needed by retail schedules.