Field Service Engineer

GPAC

  • Austin, TX
  • $100,000 per year
  • Permanent
  • Full-time
  • 8 days ago
  • Apply easily
Job Title: Field Service Engineer – Flexible Packaging Machinery (Remote, USA)Our client, a leader in flexible packaging machinery, is seeking a Field Service Engineer to support installation, commissioning, and service of advanced equipment across the U.S. and Canada. This role requires extensive travel and may include international training at the company’s headquarters.Position Overview:
The Field Service Engineer will handle the installation, troubleshooting, and maintenance of machinery used in flexible packaging production. This hands-on role involves working closely with customers to ensure smooth operations and optimal performance.Key Responsibilities:Install and commission machinery at customer sites in the U.S. and CanadaEnsure setups meet contract specs and product standardsProvide training to customer personnel during installationsSubmit service reports, travel vouchers, and error noticesCollaborate with internal teams to resolve issues and provide product feedbackMaintain strong customer relations through clear communicationQualifications:2+ years in field service, maintenance, or machine operations, ideally in paper bag or packaging machineryExperience with PLC, Drive Systems, Siemens, AMK, KEB, Festo, Rexroth, Emmerson PneumaticsStrong mechanical/electrical troubleshooting skillsAbility to travel up to 95%, including international trainingActive passport requiredExcellent communication and customer service skillsCompensation & Benefits:Base Salary: $80K – $100K, based on experienceWeekend Pay: $200 for Sat, $250 for Sun, or comp time

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