Territory Account Manager Boston, MA
GlaxoSmithKline
- Boston, MA
- Permanent
- Full-time
- Marketing
- Senior Sales Leaders
- Field Strategy and Operations
- Market Access
- Medical Science Liaison (MSL)
- Field Reimbursement Managers (FRM)
- Community Medical Liaisons/Contract Nurses
- HCPs - private practice, community clinics, and integrated systems
- Physician Support Staff
- Broader HIV community (Aids Service Orgs)
- Local business, regulatory and legal stakeholders
- Specialty Pharmacies
- Deliver Results Through Exceptional Sales and Service
- Identify, target, and win new business by influencing working with HCPs to adopt a new approach to HIV treatment
- Engage with HCPs, nurses, staff, and administrators to accurately understand the clinical, organizational, and financial challenges and opportunities within target accounts
- Leverage data analytics, business acumen, and market expertise to identify high-priority prospects
- Prepare and execute business plans that are tailored to the unique needs of each customer and that help HCPs scale their treatment model to reach more patients
- Coordinate, engage, and partner with multiple cross-functional team members (i.e., Clinical Nurse Educators and Field Reimbursement Managers) to deliver an integrated product experience to customers
- Maintain a portfolio-based selling mindset and close internal communication loops to ensure customers experience a cohesive, integrated ViiV
- Provide exceptional customer service by proactively anticipating and addressing HCP problems, needs and requests
- Deliver and adapt execution plans to achieve performance goals and objectives utilizing; KPIs, scaling of successes, business problem solving, etc.
- Develop and foster external relationships with key influential customers and thought leaders
- Compliance, Accountabilities, and Values Based Culture
- Act in ways consistent with ViiV’s culture, expectations, and values
- Be an agent of change by embracing the ambiguity in a launch environment and seeing setbacks as opportunities to learn and grow
- Escalate issues and risks when needed; display courage by ‘speaking up’
- Understand and follow key compliance and regulatory guidelines
- BA/BS degree required
- Minimum of 5+ years pharmaceutical sales experience
- Minimum of 3 years’ specialty experience
- Ability to travel domestically as necessary, which may include overnight travel, majority of time will be spent in market
- Valid Driver's License
- Degree in Business, Marketing, or Life Sciences
- Strong planning and organization skills, analytical ability, business acumen, decision making ability, and problem-solving skills
- Experience to influence and collaborate cross-functionally in a matrixed environment
- Excellent written and oral communication skills
- Experience in sales success in complex market access coverage situations
- Experience working with HCPs to procure, manage, and administer cold chain treatment products
- Knowledge of the HIV treatment and/or prevention markets
- Experience partnering cross functionally within an integrated account team model that includes multiple field-based team members