EAMC MISSIONAt East Alabama Medical Center, our mission is high quality, compassionate health care, and that statement guides everything we do. We set high standards for customer service, quality, and keeping costs under control.POSITION SUMMARYThe Patient Processing Pre-certification Scheduling Specialist functions in a high volume, fast-paced environment. The Specialist provides courteous and efficient service to patients and physician offices while scheduling requested appointments across multiple locations. Concise communication skills and excellent customer service are a must for this position. The Specialist should be a driven, self-motivated individual who is able to move between tasks quickly, making the most of their time.POSITION QUALIFICATIONSMinimum EducationHigh School Diploma or equivalentMinimum Experience1-2 years customer service experience, including working on a computer.Required Registration/License/CertificationN/APreferred EducationAssociate Degree in Business or Health related field, Knowledge of Medical Terminology Preferred, Knowledge of ICD-10 and CPT coding preferredPreferred Experience1-2 years healthcare/hospital experience and/or customer service experience.1-year computer experience and the ability to type and spell accurately.Preferred Registration/License/CertificationCertification of Patient Accounts preferred.Other RequirementsN/A
